Good day! I am dissatisfied with your service that you have a very small division of fuel indicators in the car! i drove only 28 miles and you charged for 29 liters of fuel, that's a lot, and you also didn't announce that they will charge as much as $30 for refueling, such points should be voiced. In general, everything is fine, except that you cheated me on fuel(((And at such moments, I cannot recommend you. I want you to solve this issue!mykhailo O.
6 As & J Convenience Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Edmonton, AB T6E6C9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
They hardly answer their calls. The phone number on the website is different from the phone number the store attendant provided.Upon return,called both numbers 30minutes towards the time but no answers.Called next day and still no answer and no return calls and to get an alert that I was charged extra for gas.osayi D.
All of the Uhauls are NOT at the convenience store they are at Union Hall behind the plaza. There should be a sign up.. I thought people were just late bringing them back.. wasted my timeAdrian M.
The check-in process using the Mobile App seemed quite long and tedious.DARYL F.
Communication and customer service. My store location for pick up was changed after making my reservation. Which I figured would still be fime. When i arrived to pick up the truck it was located a half a block away from the store location and there was no dolly as reserved. The store owner said his dolly was stolen with a truck. I asked why werent we notified of this? He admited that uhaul didnt know his dolly was missing as he hadnt notified them. When I asked if he could call a nearby store to pick one up there. As i really needed a dolly to help move larger items of furniture. He called a number,got voice mail and then waited a few minutes. The person who phoned back was ignorant, verbally abusive and had no professionalism or customer service skills whatsoever. His response to me on speaker phone through the store clerk Archie Baylon's phone was " my job is to tell you our policy. you dont get a dolly. Too bad. Dolly's aren't guaranteed. Dont like it.. dont get the truck. Take it off their charge and no dolly. Too bad." I replied with "thank you, you have been very helpful and asked the phone with him be hing up. He was left on speaker then made ignorant assumption like comments of " make sure they return the truck on time and the gas level is right, not a minute late. Otherwise charge them full price." The way this person spoke was the most foul, vile, ignorant way I have ever heard anyone speak who works in customer service. Truly shouldnt be working for uhaul ot any of its affiliates. This was the by far worst experience I have ever had in my life in regards to customer service. When I asked for both workers names so I could complain.. the owner of the convenience store provided his name, but refused to provide a name, not even a first name of the utterly disgusting individual on the phone. The owner Archie also said he wishes he didnt have to deal with uhaul at all and could just give it up. Neither of these representatives of Uhaul represented uhaul with integrity, respect or professionalism. I will be looking for other moving services or truck rentals in the future and will recommend to everyone i know not to use that uhaul location EVER! This has left such a sour taste in my mouth and has tainted how I feel about Uhaul all together. Worst customer service experience ever!Jessica L.