The guy there us an assholeROMELO P.
Moving Truck Rental in Elgin, IL at Costume and Magic
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elgin, IL 60123
(State Street Markets)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Elgin, IL 60123
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was great!EDGAR N.
Clear out the snow where the lock box is to prevent a trip hazard from snow/ice.Johanna R.
like owner. I would rent again with you.Siripong L.
No improvements really needed. Doing the process on my phone was actually pretty easy and there's a phone number if you have any issues.Vivian R.
DO. NOT. USE. The rental process here was a joke â€”Â had to call someone to come to the site, they took over 15 minutes to travel there ("be there in a minute"), had to write down my information, including billing, on paper, travel back to their other office, another half-hour, file the paperwork, then come back with the keys. (! in the meanwhile, they parked the vehicle where it blocked the entrance to a store and I had to stand there while people glared at me and apologize for being unable to move it!) When I returned the vehicle, I had to do the check-in process (including creating a U-Haul account) on the website anyways. This was such a huge inconvenience â€”Â over an hour wasted when I could have gotten an equivalent vehicle from the Home Depot down the street for less. I requested this vendor price-match because of the inconvenience and they ignored my asking; lying, "It's actually more expensive." Repeatedly, I informed the vendor I was only using the vehicle for 5-miles, but they still authorized my card for 20 miles. A promising location and a good product was ruined by poor service. I'd still like my price-matched.Spencer E.
Orian was very helpful and quick. I will use this location in the future if I ever need a truck rental again.ZAYYA O.
Very pleasant dealer to work with.Orrion F.
Mr. Ferguson was so helpful. It was a breeze to rent from him.. It took all of 5 minutes.. The van was clean and ready to go.. Thank you for your business Mr. Ferguson, I will definitely be using your services and recommending you to all my family and friends..Jennifer R.
Computer issues with the corporate server caused delays.Donald K.
No comments. Everything went smooth.MARTHA R.
This pick up location was very far from my home, despite there being other uhaul outlets nearby. I would have like uhaul to accommodate me more by moving a truck.Gillian T.
Love this location. Use it often. Proprioter is so nice.JULEE F.
Agent was 1 hour late showing up to work, 0930 pickup appointment and was not ready until 1030; unable to properly hook up my trailer and was extremely rude. Uhaul needs to consider dropping this location as a dealer.David L.
it was fantastic he was super helpful and was very engaged and ready to help out explained everything on safety and helped putting the trailer on the truck with correct attachments 100% would go againJose Luis P.
Owner is super friendly and helpful.September AND V.
Continue to upgrade vehicles. No remote or back up system on cargo van. Person managing facility was very nice.JOHN S.
The gentleman renting it was very kind but he was SO SLOW at the computer part of it, that i was about to lose my mind. The truck was clean but it rode hard. I think it needs an oil change or some routine maintenance.SARA T.
Nice person to work with. Great Experience.Adam M.
NothingSTUART G F.
I am not sure. My experience went very smooth, I used the mobile pick up for my vehicle pick up and the online assistance worked well. You may want to add an extra step to the online assistance asking the renter of the vehicle to check for all add-ons that were purchased with the vehicle such as the utility dolly, appliance dolly, furniture dolly, etc. and that they are located somewhere in the truck before leaving the lot upon receiving the vehicle.Nathaniel P.
Pickup location was changed and I was not notified until after my pickup day/time. It was extremely far away and opposite direction. If a truck is not available at my preferred pick up location, I should be notified immediately, not after I am supposed to pick up to the truck. Extremely dissatisfied! New pickup location was not very helpful.Karen H.
Friendly- good customer service. We needed help with directions and he took his time to get us on the right trackSHARON M.
Rear right tail light for the lights did not work.GREG B.