The truck needs some minor work, but overall was very good for the price. Driver seat belt attachment height couldn't be changed. Seemed stuck. Rear cargo door is rubbing and hard to open / close. Driver mirror was very hard to adjust. All minor for me, but good to try to fix if you can. Service staff at Ralphie's is excellent! Very nice and helpful. I'll be back next time I need a large truck.DAVID H.
Moving Truck Rental in Elk River, MN at Ralphies Minnoco
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elk River, MN 55330
(On the corner of Hwy 10 and Orono Rd NW)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 7h am à 7h pm
- Dim : 9h am à 6h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Elk River, MN 55330
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I will go back there again if I ever need to rent a truck again, they were so very nice and we were in and out in no time at all when we rented and also when we brought it back! I rate them as GREAT!Janice S.
Nice people :)ANDREW T.
The lady who I turned the keys over to when I returned the truck was very rude to me and had an attitude. She kept interrogating me without a break . I felt because am a black person that's why she treated me like a criminal! And at the end of it she refused to complete my process and turn me over to a young guy who came in . I never felt hurt and humiliated like the way I felt at this location.ANGIE W.
I WILL NEVER GO THERE AGAIN. WE WERE CHARGED FOR DROPPING OFF THE TRUCK AFTER HOURS AND FOR GAS. WE PUT $80 IN GAS BEFORE DROPPING IT OFF AND WE DROPPED IT OFF THE SAME NIGHT.ABIGAIL M.
Ralphies always have pleasant people to help you. The price was right, service even better! For U-Haul, the trailer is short. I knew it before I even rented it. I just want to say, they have been the same since the 70's...time to change the style? Maybe?Richard C.
I reserved a truck almost a month in advance of my move however the day before the move, I was notified via email that my pick up location was 30 minutes away from my original pick up location. If there was not a truck at the preferred pick up location then dont list this location as an option for picking up a truck so customers can plan there move and moving help better.Julie R.
I can't think of anything. The staff at Ralphies Minnoco were great.Richard S.
Very helpful staff Quick and easy to set up Highly recommendALEKSANDR C.
My pick up went fast. Was very quick and the truck was nice and cleanJUSTIN H.
All trailer lights worked, except tail lightsDONALD W.
The only issue was the online registration and confirmation system through U-haul itself. Ralphie's was excellent and was able to resolve issues at both pick up and return.James P.
The problem wasn't with the retailer. The equipment was wore out. U-Haul should do a better job on maintenance.TIMOTHY M.
Time for contract is way high and also cost per mileage is to highGEOFFREY A.
Poor customer service.Michael K.
I was overcharged for my rental because the store said the computers were down when I picked up my truck; I picked it up Thursday night, when my reservation stated that my mileage fee would be .79/ mile. Instead, I was charged for when the system was back online, which was Friday morning and the rate was 1.19. In addition, my initially reservation was unknowingly canceled with no email or call/ text. Luckily, I was still able to get a truck on the day of my move. I would not recommend Uhau, and I would like a partial refund for the rate I should have been charged.Zach M.
1) UHaul server was down, had to do everything manually, but girl was great 2) evening person wasn't as UHaul knowledgable, but UHaul server was still down - did not know what my bill total was until the next day.Stephen J.
Verify the Auto Transport Web Harness for the front tires is in safe working condition. Both sides were dangerously frayed in several places, and the worst side had only a quarter inch of strap width on the feeder portion after the bridle. I could not detect this at the time of pickup because the webbing was all coiled up in the ratchet mechanism. Caused a 4 hour delay in the loading at my house, because it was not in a safe condition.ROBERT W.
Quick and easy getting in and getting out.john K.
Great service, online process is a bit cumbersome, but it is that way I assume to ensure equipment is secure and kept in good condition for the next user.Christopher W.
Absolutely flawless experience. New and clean van. Ran great, very clean at pick up, and I was able to fit a 2 bedroom apartment in 2 loads. The employees at the pick up location made it very quick and easy. The cost was also a great value.Christopher C.
AS far as the station goes, it was well beyond expectation, however: Your manager for all the stores, in witch he claims he covers. He said he was in charge of all stores north of hwy10, He accused me of steeling the equipment I legally rented and I always kept in contact as e-mail and texted hold true. This will not end here.John M.
Very helpful and the process was so easy.PATRICIA P.
Cab could have bit a little bit cleaner but not much. Everyone was friendly and helpful.RYAN B.