The location was convenient and workers were professional. However, the uhaul was unclean with ketchup stains, paint stains, unvacuumed in the front, along with a missing control button to turn the heat on. I had to call in to an employee to assist, who wiped down the front and seats. The driver side door had some issues closing, as well as an indicator on for the passenger rear tire needing air. The uhaul also made a noise upon starting. This vehicle needs servicing and a good cleaning and vacuuming.
KAYECY J.
Batteries Plus
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ellenwood, GA 30294
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- 3,0 - Cote moyenne des clients
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First vehicle I got the indicator was not working so I had to turn around and return it, so I decided to only rent for 2hours because there wasn't any similar vehicle available. The second vehicle was reek of piss and a piece of rug in the bag. We took it because we had to move the boxes out the driveway of our new home. We checked it out11am and return it 12pm, just an hour. There was no one there to check out immediately, the lady at the counter didnt know what to do so she wrote down the time we return, thats it, so they never settled my payments till the next day charge me 80.00. I called the store for help but no one helped they said i need to call 800 number. Worse experience ever!!!
Nekesha M.Easiest rental with the friendliest people. They took care of me with the biggest smiles. I couldn't have asked for better.
Joycelyn T.The customer service was extremely poor. I would not recommend
Lauren S.Very friendly and professional
Angela C.