The staff were very short and acted as if they could not be bothered. When arriving to pick up the uhaul we had to wait at least twenty minutes before a staff even came to wait on us. I feel I was over charged I was told that we had to bring the uhaul back by 9pm instead of bringing back Sunday. I had the uhaul from 10-5 not even twelve hours. We felt rushed and were exhausted from moving to have to turn around and bring the uhaul back. I am very dissatisfied and will not recommend this store to any one.
Location de camion de déménagement à Elmira Heights, NY chez U-Haul Moving & Storage of Elmira
Déménagement en provenance/direction de Elmira Heights, NY 14903? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Elmira. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Elmira
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Elmira Heights, NY.
Location de fourgonnettes et de camionnettes à Elmira Heights, NY
Les fourgonnettes et camionnettes de location U-Haul de Elmira Heights, NY sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Elmira Heights, NY 14903. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Clean inside of windshield
the windshield of the truck i rented was filthy. as i was leaving the parking lot into the setting sun, i could not see well enough to continue. i returned to the customer service area where the attendant smeared the grime around the windshield with a dirty rag. it was a slight improvement. i wish i could share a picture. at my destination, i noticed something hanging from the rear bumper near the trailer hitch. it was an 8x10x3/8 steel reinforcing plate associated with the hitch. it was dangling from one bolt, with the nut just a couple of loose turns from coming off. the other 9 bolts were long gone, probably ended up in another vehicle's windshield. if this plate had come loose on the highway it could have been absolutely leathal if it had struck a following vehicle. these were two very dire safety issues. the truck i rented should never have been allowed to leave the lot.
Everyone friendly and helpful, great service.
Pick up the phone reminder calls
They automatically added insurance without asking me. That's not something i ever get. I've used uhaul alot over the years.
Employees were friendly and branch was well-organized, but it is important to me that all employees wear masks when they are interacting with customers at this time. I hope that this is a priority above greeting their customers in a timely manner. This happened in the store upon pickup and outside upon return.
Horrible experience with the early pick up! Wasn't able to pick it up even after speaking with customer service Who said it was all set. Went to get it and the app wouldn't allow me to pick it up. After waiting on hold over 20 minutes I was told we weren't set up for early pick and had to wait until the store opened. Waited over an hour in total. Not happy but it's not the actual locations fault!
Misty had great customer service with the reservation and Breanna got me checked in and hooked up without a wait. She checked my lights and looked things over and helped me get going
The truck I was to pick-up at this location was dropped-off at a different location by the customer. The other U-Haul site (Elmira Heights) was able to get me into another truck under Craig Stout's name, who is my son-in-law. It all worked out and I posted another review under Craig's name.
Just keep doing what you're doing
Used this location when first moved to Elmira and when finally cleaned out storage unit in Greece they were quick and efficient.
Excellent service and the UHaul truck worked and functioned like it should.
Had to find worker and got attitude when I told him I had trailer to drop off. Very dissatisfied with this facility staffing.
Transaction went smoothly, the U-Haul representative was friendly and helpful.
Not enough staff, long wait times
Fix your reservation system! I reserved a 15& truck, and when I went to pick it up was told it was overbooked. I had to choose between a 10' (which I knew was too small for the move) and a 26' which was way too big, and the location I was going didn't have space to park it. I presume that the overbooking was also why the contactless check in from your website didn't work. It required me to Chat with someone but no one ever responded and I had to go inside. Thankfully the gentleman at the counter was extremely helpful, and worked out a deal for me, but the U-Haul reservation site is just plain ridiculous. You ever see the Seinfeld episode... â€œYou took the reservation, but you didn't keep it?â€
Have the truck that is ordered!!!
Again poor upper management not having trailer where selected,not the first time this happened but can guarantee it will be the last.No more U-Haul for me.
The van had a defect, I was incorrectly overcharged, the staff is not wearing a mask at the location, and customer service was non-existent.
Pathetic experience will NEVER use this Uhaul location & probably any other location ever. I had reserved a 10 ft truck for 24 hours & when arriving for pick up had a terrible experience from the minute the sales staff started the transaction. First the one staff was unable to pull up my contract on the main computer & verbalize how slow their computers were. He proceeded to use his phone which only made things worse. He had trouble doing that & had to have the other staff help guide him thru the steps. He stated he was not familiar with using the phone app & this only slowed the pick up process. He then proceeded to read his phone to me to only tell him that the information he had did not match any of the details I had. I had my confirmation information on my phone & shared this with the staff. I was then told they only had me reserving the truck for 6 hours & had to return it by 2:30. I told them it was wrong & showed them I had a email guaranteed till the next morning. I also reserved a dolley & they said they didn't have any available. They did reduce mileage charge but did nothing to reduce the whole day charge. They never apologized for the major screw up & acted like it didn't matter to them that I had proof of my confirmation GUARANTE. I will make sure everyone I know is aware of this experience. I expected a better effort to this horrible experience!!! I feel they were charging 2 people a full charge when only giving partial service. This is a scam & should be reported to the Better Business Bureau!!!! Totally disgusted & can't tolerate seeing any U Haul truck or logo!!!
this place is always awesome and very easy. excellent people and equipment. I drive 20 miles past other trailer renters to go here.
I was promised a 20 ft truck for 24 hrs. Got 10 ft for 7 hours. Call center failed at everything yhat was promised.
Uhaul came up with a fee that they never had before and never told me about. Not all locations are charging you twenty dollars even if you dropped it off in under one day. Devious, inconsistent, shame on uhaul!!
Charge me twice for insurance, charge me rental charge $39.90. on there web page it states that rental charges means "The price per day for any truck, cargo trailer, utility trailer, or car carrier is good for up to five days. After that, U-Haul will charge you $40 for every additional twenty-four hours." Now this was done because I went a hour n fifty eight minutes over.