When dropping off the truck, it said to go to the postal annex. But it should say drop off at the back of the postal annex because I did all the pictures, tried to drop off the keys and postal annex said I had to drive it to the back.
Edward D
Postal Annex #15
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Escondido, CA 92027
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"Nation wide system down," with zero care for how it affected the customer. Not an apology, credit or discount code. Extremely clear that the customer means nothing to Uhaul. Window was also cracked and it was not brought to my attention nor was I informed I'm now supposed to use the app to inspect the vehicle. Do you think we work for you with all these automated self serve requirements. Every time uhaul finds a way to do less for more.
JOSEPH RYour the best guys 👍🏼👍🏼
Celerino MVery pleasant
Lori FMore explanation on the return process. Only told to 'download the app.' But the app kept glitching and telling me 'error.' Sat there for 15minutes trying to return a rental
Elizabeth P