1) Check-in process is not easy. 1st app didn't allow me to check-in. Upon calling customer service, app started working. The password to open the fence is not same as it shows in app. So i had hard time to open fence 2) They don't offer dolly at this location, but if you requested one- they will charge for sure. 3) even though fuel tank I filled at the same level, they will charge you for extra fuel as well. 4) During reservation it says "$0,79/km" but my final bill shows $1,27/km Not recommending U-Haul at this location. Find alternative you want to stay away from all these troubles.
Piyushkumar B
The Print Ninjas Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Etobicoke, ON M9V4R9
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Dirty truck and rude staff on the phone.
Carina DAmazing Service. Everything from booking to return was hassle free. Will definitely rent from this location again Top of the line 5-star service
Vanessa KFirst, I received the pickup address change 2 hours before the actual pick up! The new address was much further and not convenient at all, but okay, I let it slip. When I came there, no address sign or anything was there. I called the support and for 20 min I was trying to figure out how to get to the Van, as I found one behind some fence. For 20 min support were rejecting to give me the code from the locker as my details don't match… then I asked the to check which reservation they are reviewing and of course it was wrong one :) Finally I got to the Van, which was quite dirty inside with bad smell. And realized that they didn't provided 2x dolly and 1 doz of furniture pads at all….. Though I was charged for them. Please contact me to dispute the amount, I overpaid and no one cares.
Ekaterina VApplication was crashing continuously and very long process. It was in minus degrees and i waited to get the code for 55 minutes. This is ridiculous. The whole should be quick but it takes for ever
SANDEEP G