First, I received the pickup address change 2 hours before the actual pick up! The new address was much further and not convenient at all, but okay, I let it slip. When I came there, no address sign or anything was there. I called the support and for 20 min I was trying to figure out how to get to the Van, as I found one behind some fence. For 20 min support were rejecting to give me the code from the locker as my details don't match… then I asked the to check which reservation they are reviewing and of course it was wrong one :) Finally I got to the Van, which was quite dirty inside with bad smell. And realized that they didn't provided 2x dolly and 1 doz of furniture pads at all….. Though I was charged for them. Please contact me to dispute the amount, I overpaid and no one cares.
Ekaterina V.
The Print Ninjas Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Etobicoke, ON M9V4R9
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Application was crashing continuously and very long process. It was in minus degrees and i waited to get the code for 55 minutes. This is ridiculous. The whole should be quick but it takes for ever
SANDEEP G.Best location!
FRANCAASAMOAH O.I didn't get gate code in app. I call many times but nobody answers. I got truck 30 minutes later but app shows me that i already picked up truck even gate was closed that time.
Maninder S.We regularly hire from Brian who is very accommodating to our business needs. His level of service and commitment to his customers is outstanding, he goes above and beyond for us and we've never had a problem. Thanks for always providing great service and a clean truck!
MELISSAJANE B.