Medium customer service, not very professional, but adequateGREGORY B.
Moving Truck Rental in Eugene, OR at Mikes Bargain Center
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Eugene, OR 97402
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Windshield was filthy, trash under the seats, one of the rear tires was flat (noticed a couple miles after picking up)GREGORY H.
This was my first time using a u-haul service. I was shocked at how simple the process was. The gentleman helping me was great and provided excellent service. I would definitely use them again. Thank you!Erica C.
I was over charged for (sales items ) when I didn't buy any sales items. Waiting on Headquarters to get back to me on that.Steven H.
I was told after they close I would have to follow link sent to my phone to check in equipment. Never received link. I took pictures time stamped at 6:55pm the day of rental to check in. I dropped off equipment before the 12hrs I reserved it for. I was charged 2 days and an after hours fees. $50 in extra charges for a dealer mistake. I will never rent from that location again and will make sure they get horrible reviews for the dirty tricks they play to charge up rentals. I had reservation acct # 26957922. Worst rental experience from uhaul ever, might not even rent from you again. Severely disappointed and ripped offSCOTT S.
Personnel were all polite and helpful. Only thing that I had a problem with was trying to enter information on the uhaul website. When I called the phone number nobody would answer time after time. Finally I gave up and just went to the uhaul location.Michael S.
Cutest little cat inside the shop! And a great attendant!Hailey I.
Quick and easy!Karla F.
Get a better computer system for the locationLeif E.
Keep the computer lines open at least till the business closesAmy R.
The overall process was horrendous. Mikes was fine but the process to set transaction up as a total nightmare with much misinformationJORIE LEE L.
Great service. In and out fast.Samuel M.
Equipment needed repairs.Amber H.
Mike was not friendly. Uhaul was dirty, pine needles etc. tow dolly was missing a part on the left wheel ramp-had to use a piece of wood to life metal ramp up an inch or so.JAMES MARTIN R.
The owner was rude, unfriendly and uninformative. He had an attitude as if we were inconvinening him somehow. Our world is full of ugliness and oppression right now. The last thing customers need is to be treated with any less than with kindness and respect. We will not rent here again.michael C.
Very convenient location.David H.
Gas just below half tank. Front of truck was full of bugs and not cleaned. Windshield with bugs as well. They don't seem to care about providing quality service to their customers.Luke S.
This was the WORST rental experience I have been through. I'd suggest hiring enough people and training them to use the tools they are provided. I really don't wast to hear any crap about COVID causing this problem.... It's just simple SERIOUSLY POOR CUSTOMER SERVICE!!!!Brian D.
Very helpful and friendly staff.GEORGE M.
Was not informed there would be an additional fee for dropping off on a weekend.Brandy C.
Maybe just do a Once-over cleaning inside the trailer...there was a grease-like substance on the floor that we didn't notice until we had the mattress on top of it when loading....location didn't open the lift door to show interior when renting.Steven D.
Very friendlierRebecca S.
The location was very rude and unprofessional they used personal cell phone to take a picture of my gfs license when there was a scanner for the Id. The trailer was dirty and bigger then what we reserved and needed. Been fighting to get the it fixed and resolved since 7/17/2020. Not very happy at al. And may not return to uhaul again.Melissa S.
The Uhaul stunk like wet dog really bad. There was dog hair everywhere! The windows were very dirty. If I wasn't needing it to move, I would not have accepted the truck in such poor condition. The trailer we picked up from another store was great. The service there was great. The return of the uhaul in Roosevelt... the lady there is amazing! Extremely friendly, fast, and professional.Thomas F.
Location was fine, dropped off after hours. My problem was with th online return. Tried three times to mak an account and it never worked. Finally was able to return it without making one. It took an hour to do the online return which is unacceptable. Also I can't believe the location was closed at 5:00 pm on a weekday. This was rather inconvenient especially with the poor quality of the online appJustin D.