Great friendly service. No problems,Ronald D.
Moving Truck Rental in Eugene, OR at Stor N Lok Eugene
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Eugene, OR 97404
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/24/2021 - 8/31/2021: Fermé
One-Way and In-Town Local Rentals in Eugene, OR 97404
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 0,0 - Cote moyenne des clients
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Although the locations were fine and the people I dealt with were fine, the process was terrible. You had called and asked to give me a discount in exchange for picking up on River Ave and using a different size truck, but when I got there, the fee didn't include the discount. It took 45 minutes of back and forth with the Springfield office to resolve, time I didn't have. Your computer system sucked. I will never take you up on another offer like that. Also, the truck had a tail light out, but otherwise fine.BROOKS B.
Great conversation with the receptionistBrad A.
They were great at customer service and I'll be doing more business with them in the future.thanks stor n lockmike P.
I reserved my truck at a location much closer to my address, but was told that my reservation would be picked up way across town. This was inconvenient for me, as I had to recruit a friend to drop me off at the new rental location. Personnel at the new location was understanding and offered to add on the additional miles to the contract at no charge.Carter M.
The truck was very dirty. There were crumbs and crackers looking like debris inside the truck. It was a very uncomfortable truck to drive the brake pedal was way above the gas petal. My ankle still hurt from having to bend my right foot to reach the brake pedal.I am 5'7 but I have never had such an experience with a UHAUL truck before specially when going moving out of town.Frieda B.
We waited 50 minutes because the person working didn't know what to do, better training for all employees would be good.Tanner Y.
I scheduled for Springfield Oregon. Three days later I got a call from 20 miles a way from where I should pick up and they didn't open til 10:00am. 5min from being there the day of pickup U-Haul calls says the company isn't open and the changed my pickup to across town. I went to the place 5 min away and they were open BUT U-Haul took mybreservation out of the â€œcueâ€ so I had to wait for that to be fixed. I was there 45 min. No walk through, no given time when to drop off. My U-Haul had spilled coffee all over it and pistachioshells all over the ground and garbage under the seats.Brandie M.
I am storing things here also-the owners were very friendly and helpful not just to me but to everyone who came in both times I was there.cathy S.
People that worked at this location offered no help during drop off even though they were there and knew I was dropping off.Eric M.
I didn't realize no one was going to be there when I dropped it off. I could have used drop off instructions. I just parked it and put the key in a slot for payments. But other than that the customer service was excellentAlexis D.
Great Service! This is the first location I look when I need a truck for my small business.Dave L.
The service was great. But, the Uhaul system kept crashing. It took over an hour to get my truck.the staff was very nice.Joshua C.
Friendly stress free environmentJENNIFER J.
inform the customer of actual pick up location before he arrives at the given site. i was forced to travel to an alternate location. Inconvenient and wasted time.robert S.
Oil was over two quarts low. I was supposed to pickup truck at Glenwood location at 8 am and was sent to this location when I arrived. This location did not open till 10 am and I was not informed of this. Had to get resident up and he took care of me but this should not have happened. I had left contact info when I made reservations and did not hear that this change had occurred. No communication on u-hauls part and got me behind schedule for my trip.Rodger B.
People were nice in Eugene but the computer system was new and had issues. Only slowed us down 15 minutes or so.jackie E.
Customer service was excellent!!Pam P.
Excellent service by Janelle and Monte!Tris L.
Speedy vehicle return.Michael T.
The location ideally makes sense because it's a self storage and any one-way may just unload there given the renter has a unit. However, there really is no good drop off spot to park the truck(s). I felt I was inconveniencing everyone.luthie W.
Office to confused and small, if it hadn't been someone who knew what to do just showed up we won't have got out of there, or it would have taken longer they it did.JANIELLE K.
No one was there on site, no one was able to be reached and they charged an extra $10.12 that I hope you'll refund.JENNY N.
I was pleased with service I found the right truck that I ordered and at the rate was quoted. All in all I have had a good experience with this rental.nazem M.
The location was not the one selected and very difficult to get to and when we got there, and we were under tremendous time constraints, the truck was not there. We had to leave and then hurry back under tremendous pressure. The truck had not been completely emptied of previous driver's stuff and the windshield was filthy. The man running the operation seemed unexperienced and disinterested. I had no time to accustom myself to driving the big truck and this added more stress to an already ridiculously stressful situation. The man assured us we could go trade the 15 footer for a ten footed on Franklin. This was not true. My initial contact by phone when I reserved the truck was very different from the reality when we went to pick it up.HELEN A.