Truck was not clean, and also truck was maintained bad Tires were wobbly Also, fuel inside the truck and on paper does not match, I was charged additional charges even though I re-fueled before dropping off Good that I have before and after pictures to prove my pointRAVIKIRAN R.
Moving Truck Rental in Everett, WA at Trojan Storage of Everett LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Everett, WA 98204
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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I had an issue with the billing which was promptly resolved. So great customer service.SATYABRATA B.
Very professional. Was a very easy checkin and out .Cindy T.
Okay so. I rented this truck. The pick up went smoothly. I was told I could drop it off â€˜after hours' which was 6PM and drop the keys in the drop box. I moved my belongings and returned the truck at 6:15 or so. The parking lot is VERY small and yes this was my error, but I parked the fifteen foot truck in front of the gate. Thinking it was â€˜AFTER HOURS' and the facility was closed. I got a call around 7 from the manager and he was irate. â€œWhat the hell happened what did you do why am I getting calls from my customersâ€ and when I tried to explain that I was told I could drop it off after hours and even opened my mouth, the guy interrupted me again â€œIM REPORTING YOU TO UHAUL AND YOULL NEVER BE ABLE TO RENT A UHAUL AGAINâ€ at that point I tried to explain to him that it was a mistake and I thought the facility was closed. He again began yelling at me again saying â€œIM REPORTING YOU IM REPORTING YOUâ€ and then screamed some more and hung up in my face. I have this guys phone number saved if anyone would like to follow up with him. It was awful customer service and I understand he was upset. I understand the truck shouldn't have been there. But there's no excuse to treat customers that way. And he's right. I won't be renting from uhaul again. At least Trojans location.walid M.
I was disappointed they did not have the furniture dolly I reserved. Kevin said he'd been requesting one from corporate for a while now. No matter, it was removed from my bill and pick up/drop off was easy. Thanks Kevin!John K.
The person i worked with on the rental and return was awesome!! and... the place I rented from was VERY clean!! :-)Bryan K.
Need a better parking space for customers to park so they can leave it while they use the truck. If 3 parking spaces are full Uhaul is in lane of people trying to get in and out of storage unit.Ariya K.
Quick friendly and efficientPeter A.
Friendly staff, easy to pick up and drop off. Truck was clean and well taken care of. Performed very well.James B.
I have rented Uhaul trucks many times before and this Location is by far the best and best service, the people at the counter were really friendly and the equipment was ready just in time, they even warmed the truck which it was a good gesture. Kudos!!Ricardo O.
better than other locations by farCurtis R.
Truck was dirty. Windshield was cracked. Was charged for equipment I never received. I will not be using U-Haul again.Drew T.
Great first experience!!!Washington N.
This location was great, but the company itself had somewhat of a communication error. We were called several times with condescending tones asking where our truck was while we were in the middle of our reservation.Megan B.
Great and fast, friendly customer service, and a new truck!! Love this location.Chaweewan R.
Ordered a van at 7:52pm on a Friday night and less than 4 minutes later they called us to let us know the location we chose for a rental van did not have one available but another location very close by had one available. It was so fast! The new location was awesome! The Manager is so friendly and answered all of our questions and then some. This made my first UHaul rental experience so nice! Definitely recommend.Jonathan V.
Great customer service! Very efficient and fast checkin and checkout.William R.
I occasionally rent U-Hauls by far the best in the area, both Managers will go above and beyond to assure your truck rental. Clean office and trucks! highly recommend Trojan for your storage and U-Haul needs.Frank F.
Great staff! I got a storage with them first and they also rent U-Haul trucks. Everything worked out with my move.Akeirah M.
check-out procedure very quickHerbert S.
There was dust on the dashboard and a few dirt crumbs on the floor but clean overall. I figured it was a quick turnaround.John P.