Improve the app when purchasing, extending or making changes too an existing rental. Better time management on the app through this process would be great. Took us an extended amount of time to even get the purchase & keys. This definitely needs improvement. Otherwise I have no other complaints. Truck was clean & well maintained. The truck Drove exceptionally well. Upon returning the truck, we had more problems with location on the app, this was too verify we were at the right location for drop off. App would not allow us too specify which location we were at so we could do our return. Luckily, there was a worker there that helped us get thru the process. He was very nice and helpful.
Daniel k
Mays Storage Units
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ezel, KY 41425
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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There were no personal yesterday as it was Sunday. Thank you much.
Darrell BWonderful customer service!
LESLIE WThe owner was smoking weed
Daniel HThis is a great place to rent a uhaul! Dalton is great to work with.
Kenneth R