Unprofessional & very rude did not have equipment ordered in reservation at time of pick up. Told me it's not his fault, it's U-Haul. Had to drive additional 10 miles to retrieve dolly needed to move. Tried to over charge me for use of truck
Sonja C
Speed Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fairburn, GA 30213
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Please ensure that Derrick the area Manager (I think), gets properly trained on how not to be condescending and dismissive to women customers. And to take a moment to listen to the store manager and their customers who look to them for assistance. The young men working at the location are excellent. Derrick on the other hand, is AWFUL. He is NOT at all representative of the level of professionalism that used to be associated with UHaul. Sadly disappointing to say the least.
Toni FCustomer service is so horrible
Patrick BGO ANYWHERE ELSE!! They sold me a uhaul that smelled like gas 2 mins into the drive. After a hour and a half roadside assistance decided to tow the vehicle and sent me to another location and made me pay for a replacement. Days later im issued a refund for the replacement unit. And got nothing for the inconvenience of being sick from the fumes and lost time.
Kelon HThis was a different experience for me. I never rented a truck and did not have to go into an area to pick it up. It was waiting outside the gate and I was sent a code to get the key. Good experience.
Ronald I