truck storage area was clean, but cab was not. Crumbs in the cupholders, sunflower seeds on the floor...David E.
Moving Truck Rental in Falls Church, VA at Tech Auto Repair Plus LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Falls Church, VA 22042
Services dans cet établissement :
- Lun : 7h am à 11h30 pm
- Mar : 7h am à 11h pm
- Mer - dim : 7h am à 11h30 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Falls Church, VA 22042
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent management serviceCarlos B.
Not a family friendly store. Male enhancement pills and other paraphernalia prominently displayed.DANIELJOHN F.
I don't see they need improvements for this location, all is perfect:)Mohammed T.
Wonderful and helpful people. Professional and knowledgeable staff.Cisse S.
Nice staff well maintained and reasonable priceHARIKRISHNAN K.
fantastic experience overall!RICHARDNELSON B.
I should have read the reviews first. Like them, we were double billed, they gave someone else our reservation and then billed us for it as well as the replacement vehicle. Plus, they professed that NO ONE spoke English so they couldn't help us get it straightened out. Finally someone in their family got on the line that spoke English. Later, we had to contact UHaul customer svc to be reimbursed for the fraudulent charge!!JOHN B.
Perfect, easy transaction. Very friendly and efficient.STANLEYHENRY K.
Thank you for the nice staff, they were very helpful and clear about the equipment. They answered all my questions in a nice and knowledgeable way.SAADI A.
The attendant was very accommodating and friendly.JOLITA R.
First, when I went to pick up the equipment, there was no adapter for my 7 pin electrical outlet. They shouldn't have let me take the trailer without it being properly attached but they did let me drive it off the lot without the adapter. Second, I received a call them asking me to bring the trailer back before the time that I have rented it for, I told them I couldn't do that. Then another call came in asking me to do the same thing and I told them I couldn't and that I will actually be returning it later than I asked for. Thirdly, I received another call threatening me that if I return it late, they were going to charge me about $200 extra for returning it late. I didn't think that was correct and it lead me to reread the whole rental agreement again to make sure if they were correct. When I returned it, the clerk wanted to charge me around $68 and some change. I told him it was too much and didn't understand why. He claimed it was for taxes. I told him I rented the trailer for 3 days and it was $90, so why is it that an extra day is costing me more than 2 days of rental cost. He called customer support and I ended up paying $32 and some change extra. I think the location is not representing Uhaul correctly. Thank you, EbenEBENEZER OFOSU D.
Online check in would not work when I arrived. Even if it had, I would have still needed to go inside to secure the keys and this defeats the purpose of online check in.Jeremiah M.
Same as the other commentwalid Q.
Great looking truck, neat hauling.Kingsley D.
Everything ok, except my designated truck was not accessible. The person working the location had to provide a different truck that was accessible.PETERDAVID G.
The final bill was much more than the price quote I was given. I will be in contact with customer service.Robert S.
Make check in less like getting a mortgageStephen B.
The computer billed me for 2x rental charge and 2x insurance. I spend almost an hour at the rental counter trying to correct the bill. The bill is still not correct a day later. The personnel were very courteous and as helpful as they could be. However, I am reluctant to return because the Uhaul billing system does not let such a subsidiary correct obviously erroneous billing.Dan M.
They were not social distancing and one guy was not wearing his mask.MARK D.
Headlights were extremely low so it made it almost impossible to see. No one came out and checked the truck before leaving. They falsely overcharged me and took extra money from my account which in turn caused an overdraft and now I am also late on my other bill!DURRELLMICHAEL P.
I was purposely overcharge for fuel services that I did not use since I put gas back in the truck upon retiring it, and now I am waiting on a refund on my credit card.Quan Z.
no issues - person doing checkout was excellentTHOMASEDWARD S.
Be more organized. I arrived 30 minutes before my scheduled pick-up time at 9am, but didn't leave until 10 am because of the confusing with my order that required a few calls to U-Haul customer service. I was late to meet the movers and in my hurry to leave I was given a sheet that had the gas tank previously marked at 3/4, but was less than 1/2. I wasn't the driver and didn't become aware until the driver informed me after we arrived at the loading place. Going back to the rental location wasn't an option. I had already lost time and money because the movers were paid by the hour and I was late. I am very thankful that the movers were professional and thorough.in their service. My movers discovered a tire in the back when they began loading. I assumed the tire was placed on the vehicle as a spare but when I dropped off the vehicle, I was informed the tire should'nt've been on the truck and that I had to remove it or be charged. Because I was an hour late due to the confusion at pick-up, I only expected the outside of the truck. I didn't look into the back of the truck. Thankfully, the ending of the day was much better than the beginning.Brenda O.
Rent equipment that is actually safe and acquire staff that can be professionalKayla B.