Moving Truck Rental in Ferndale, MI at Five Star Store It Ferndale
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ferndale, MI 48220
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h30 am à 4h30 pm
- Mar-Jeu : 9h am à 4h 30 pm
- Ven : 9h am à 3h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Ferndale, MI 48220
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was in a SundayJOHN CORY L.
my son-in-law picked up the truck for us and there were no problems with that, which was nice to add him as an extra driver.DAVID MICHAEL F.
I informed uhaul in my pre rental inspection that they rental truck was dirty. Then when I turned it back in I said it wasn't clean for the next person, because there was food and ashes all over. And now I'm being charged the cleaning fee. That isn't okay! I want to talk to someone, because I am not happy that I have to pay the $25 fee for someone else's mess!Joshua K.
My only issue is I was verbally told that the location was open until 7p by the agent that I made the reservation with over the phone as well as by the on site representative when I picked up the truck. However, when I returned the truck at 3:30, it was closed. It would've been good to have been told that I'd have to do the return truck information online because I initially had difficulty doing the online portion and had to call uhaul and have an agent talk me through it.ANDREA NAOMI K.
Excellent customer service!Angela C.
The key will only turn if it's about a cm from being fully in the ignition. This was very frustrating until I figured it out.Alexander P.
Great service; very nice people.PORSHIAPARKER H.
You guys are great! I was accidentally charged twice for this visit tho due to changing from a truck to a van. I'm hoping you can make sure I'm refunded the proper amount. Thanks! Lauren 773 640 4522Lauren L.
I would recommend removing the dolly and moving blankets if the customer is not using them so they have more room in the truck.Thomas T.
No one picked up the phone the day prior on 12/31 to find out if they were open or hours were different on New Year Day. It said open on the window when we got there, but no one was available. In the end it was fine since we were able to figure out the self return process.Shawn D.
The lady at the facility was Excellent. Explained all the details, even tho I only needed it for 24 hours. This is my second rental at this facility and I would certainly recommend it, AND would certainly come back for more rentals.Kurt P.
My reserved truck was not available when I arrived at my reserved time, which set my moving day back a few hours, bc there wasn't any trucks that size available, so I had to wait for the truck to be returned.AUDREY MARIE K.
Make your online registration more user friendly. I could not upload both sides of my license either online or in your office.Robert F.
Have available trucksDEANA P.
The inside of the cab smelled strong like cigarettes. I was offered a $25 dicount. I believe if the customer is paying $1200 to drive cross country then more like a 10% discount should be offeredChristopher B.
The check in process was very frustrating.George F.
nice new truckMartin C.
Customer service like no other very skilled rep and this location by far one of the best I will rent from this location again thanks for making my sons move a easy oneOneida T.
The service person was Very warm and helpful, I have used this location once before. I HAVE recommended this location to several friends. WILL certainly rent from here again !!Kurt P.
Everything was greatDwight D.
The trucks steering was horrible. Too much play in the wheel when driving in busy traffic was scary. Otherwise did the job!Zachariah R.
The worker was friendly and helpful and the location was well maintained. However, I requested a truck for contactless pickup at 8am and I received the confirmation email for that time on the correct date. When I got there to check in a message popped up and said that I was scheduled for in-person pickup and they did not open until 9. This threw off my whole day, as it put me over an hour and a half behind on my schedule. It would have been nice to receive ANY sort of notice that my reservation would end up being different than requested. I will NEVER be using this location again.IAN XAVIER J.
Service manager was very nice and helpful.Corey G.
Was supposed to get $44.21 refund but only recieved $20. Was given the run around about who to contact about my money. Very disappointing. Issue still not resolved.Cyril P.