Truck and dolly were booked weeks in advance.... No call was ever made to confirm details with me as stated in the contract. I was TEXTED 12 hours before my pickup time. To inform me the that truck I booked was unavailable. I was given a 26 foot truck. Which is 16 feet more.... Which great yay extra space... Except I cannot drive a 26 foot truck. So at the last minute I had to find a driver.... Additionally I booked that all equipment I was renting be in GUELPH ON.... I had to drive 90 minutes away the morning of my move to pickup the very too large truck and another 90 min back.. Plus the dolly with we ended of canceling... Again was supposed to be IN guelph was in Caledon ON.... And the equipment I rented.. was supposed to be here in Guelph at 7am... By the time I had to go pick it up and cone back it was almost 4pm by the time we were able to even start moving..... Uhaul honestly made this move so much harder and so stressful... Will NEVER use again or recommend to anyone
Trevor S
Good Fellas Pizza
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Flesherton, ON N0C1E0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I originally rented for a 9 am mobile pick up, which was confirmed. I later received an email that the reservation was confirmed for 10am. I was reluctant to keep the reservation, but after speaking to a uhaul representative who apologized for the mix up, I explained that 10am would be a little late, but I might be able to work with it. The representative assured me that at 10 am there would be a truck ready for me at this location. Upon arriving at the the location on the day of pickup, I realized the location did not open till 11am. I was able to contact the owner Renaldo, and he said he would meet me soon. It was 10:30am before I drove away with the truck. As a result I was unable to make it to my last location, and will now have to rent another truck to finish moving my equipment. Overall not impressed with uhaul, and the location. Hoping that this review does not fall on deaf ears, and that uhaul will step up and right this situation.
TONY OGreat service.
WAYNE DThe gentleman at this location was very polite and helpful when it came to hooking up the trailer.
Gale ONothing. Everything was great. Friendly and quick service. Third time renting from here - always great.
LORRI Z