I was driving a brand new 33' motorhome. This location was in a very rural area that included approximately 10 miles of very sharp, blind curves and narrow poor roads. Had I known what I had to drive thru, I would have never driven here. The owner of the store admitted the location was difficult to get to because the trucking delivery companies did not want to deliver to him.
Maurie Terpstra
Jacks Community Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Floral City, FL 34436
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Dropped off the truck at 9:30, it was due at 10. Lady at the counter said thank you, you're good to go. I asked if she needed to check the vehicle in and she said no. Later that night I see an extra charge from U-Haul on my credit card statement. I called U-Haul and the operator was very helpful. She looked up the charge and said that the vehicle was not checked in until 3:30, causing me to be charged for the extra time. I told her that was not the case, and then she said she would forward this to a supervisor. Within 24 hours I received an email showing I was refunded what I was overcharged. Thank you for your prompt attention in this matter, U-Haul. I would never again return equipment to this location though.
Laszlo PhillipCar hauler trailer had a nail in the passenger's rear tire.. only 15 pounds of pressure in the tire when I got home to load up the 2009 Volkswagen Jetta SEL Sedan. I inflated it to the proper pressure & carried a small air compressor to inflate it again on my 1500 mile trip. The fun continued as the trailer lights went out as I entered the state of Georgia. I had NO TAIL LIGHTS AT ALL!! For the rest of the 1500 mile trip!!! I had to purchase $25+ of reflective tape at a truck stop to put on the back of the car and also on the uhaul trailer so we wouldn't get ran into. 70mph traffic needed to see us as we traveled at a lower rate of speed & in the dark!! WHAT A NIGHTMARE!!! HORRIBLE EXPERIENCE!! I told the person at the drop off point in Gloversville, NY about the issues so he could fix things for the next renter person.
Kathleen WassmerThe UHaul rep needs to research drops location. This location was 10 miles out of my way when I had a location 1,6 miles from my home. The location was not prepared to take my trailer but found me a spot to unload it. It was just a roadside stop & it seemed I could have dropped off at any UHaul yard. Need to be more user friendly for the customer.
Stanley StadeOperator did not give me the cost. I had a reservation which stated $29 plus estimated taxes. He said the contract was emailed to me and I was ready to go, the email should arrive in a few minutes. With the $8 "fee" added it was over $40. I wasn't upset with the cost but the lack of disclosure at the time of pickup.
Bob Ellenberg