If you are going to rent UHaul equipment then place individuals who are knowledgeable about all equipment and supplies, do not mind getting their hands dirty to assure a vehicle meets customer satisfaction, and above all DO NOT LIE TO THE CUSTOMER!!!!!
Moving Truck Rental in Florence, AL at Safe Climate Self Storage
Moving to or from Florence, AL 35630? Get FREE truck rental rate quotes at Safe Climate Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Safe Climate Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Florence, AL.
Cargo vans and pickup truck rentals in Florence, AL
U-Haul cargo van rentals and pickup trucks in Florence, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Florence, AL 35630. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I did mobile return but the location was neat and clean outside.
very nice/no problems checking in equipment
Truck was not cleaned. No one showed up the truck and none of me discounts where accepted and ignored. AARP.. AAA. Ect.she was very nice but was less than knowledgeable.
To whom it may concern I picked up a 10 moving van from Florence Alabama to NYC the dealer is not check the truck before releasing it to me and when I got to my apartment where my lease was up and I had to move out I opened the back of the truck to see the truck was filthy dirty and there were cockroaches and bud bugs the most disgusting thing I called back the dealer and he says sorry I forgot to check the truck before I gave it to you the only thing I could do is take the truck back and give you your money back that was not a option for me I picked up the truck and I had to get out the apartment the same day I called u hale and they told me the only thing they can do is take the truck back or wait till the morning all the calls are recorded so I told them I will clean the truck out and how this is not the way a customer is supposed to be treated was so scared to find bedbugs or cockroaches in my stuff there was a spray in the back to kill cockroaches and bedbugs as well I had no option but to use that truck mind you they did not give me the opportunity to come get a bigger truck or a switch out so I cleaned the hole truck sprayed it down and got on the road doing 60mph on the highway to find out that that brakes are no good and the truck was shacking with my car in the back on a trailer stop at a rest area and open the back and see cockroaches on the walls of the truck so I called u hale again and they told me a manager will call me with in 3 days I got a call from the manager and I explained everything to him and how this is not how a Customer's service is supposed to be and say look I can give you $200 back after that he lies and tells me I was offered for a bigger truck that I was not because I would definitely change to a bigger truck if someone gave me that offer it even states in my contract the lady I spoke to on the phone with u hale she said they didnâ€™t have any trucks and I told her I would clean it out so this manager gets back to me after he says he can offer me $200 that he would not be able to even give me $200 back because I donâ€™t have the receipt cleaned out When I spoke to the lady about how I was going to clean it she did not tell me I need any receipt she told me someone will call me how does the manager offer me $200 first and then say I canâ€™t even give you that so why would you offer to give me $200 back in the first place so first the dealer didnâ€™t do his job right gave me a nasty dirty truck with the brakes shaking when the truck gets to 60mph and then the manager offering me $200 back and then saying he canâ€™t even do that and actually blocks my number after I sent him pictures of the cockroaches
Have knowledge about the u-haul app, print off a recipe with the deposit amount that was took from a customer, have better customer courtesy,put in the right information/time for pickup
Clean your trucks. Get better customer service
I failed to mention that the equipment DC3171L had an alignment problem in that I had to turn the steering wheel to the left throughout the trip to get it to go straight. Further, the right mirrors could not be properly rotated to allow for another view of the right side of the truck. The right mirrors were preset and impossible to move to allow an easy view of the right side. I had to lean forward quite a bit to see the right side of the vehicle. Both issues should be corrected on that truck. Thank.s
Everyone was nice and friendly, and helpful!
Great service and had no issue with the vehicle
My reservation was for on line pickup. The truck wasnâ€™t ready when I arrived. The man did a good job of getting me going after a few minutes.
Tobias is fantastic and customer oriented
Tobias is excellent!
Did not have the truck that I scheduled but they made other arrangements-everything worked out just fine
all was good, quick service, fair prices and return was simple.
Vehicles need to be thoroughly checked. The one I rented was missing a mirror on the passenger side. It was the broad view mirror. Also it had dried mud in the floor on the drivers side.
The person who assisted me was courteous, friendly, and professional. I would definitely rent from this location again.
Had bad tire on trailer. Lucky I have trailer tires so I installed one of mine so I could go with out having to wait for someone to come fix. I did my self. When i got to return i took my tire off and put the bad tire back on. So I was able to make my trip
Be able to pick up truck on time.
Somehow tag trucks for distances. If I wasn't so pressed for time, I would have dropped uhaul and got a Penske truck. I was extremely pissed off when uhaul switched pickup location, and then gave me a hunk of junk for a twelve hour drive . I would give 1 star rating.
Location people were very friendly, helpful, and easy to work with. Equipment is junk!!! Lugs are practically rusted off the trailer. Wheels not balanced and caused vibration the entire trip, and then to top it all off one of the trailer tires had a blowout and stranded me on the side of the road. Maintain equipment and this wouldnâ€™t happen!
The inside of the truck wasn't clean. It had rotten food behind the passenger side seat.
I did not have a full 24 hours as I should have! I was told to return my truck in 9 hours because there was another reservation scheduled within my 24 hour period, which totally inconvenienced me.
This location was very good. My problem is with the Pelham location, and the rate I had to pay. It is u acceptable when you reserve a truck, then told it was given to someone else and you have to go out of state to get the truck you need. Between the truck issues and the moving help who never showed up to do their job, Iâ€™m very disappointed with U haul.