I was told I would have to go to the Pearl location to reserve the trailer. The man at the desk never made eye contact with me. I got the impression I was bothering him. I selected the Barnette because our office and storage unit were right down the street from this location. I went to the Pearl location to make the reservation, only to find out that I could have made it at the Barnette. No one took the time to assist me with the pick-up or return. It was a good thing I brought a male with me!
Partnership f
Barnetts Body Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Flowood, MS 39232
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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No comments about the location. My experience with U-Haul was extremely frustrating. The day before my scheduled pickup, I received a call stating that my reservation was canceled and rescheduled. I then had to pick up the truck at one location and the transport trailer at another, which was a major inconvenience. I specifically asked the representative for a 24-hour drop-off location, but the location I was sent to was closed by 5 PM. I was also told I would be given additional mileage to account for the inconvenience, but based on my bill, that never happened. To make matters worse, there was no nearby gas station to refill the truck before drop-off, and I was charged an inflated fuel price along with a $30 service fee. This entire experience was disorganized and disappointing.
Dexter NDrop off after hrs and it was ok. Took pic for record and it was easy.
VU Athe receptionist was very friendly and helpful, knew exactly what and where i needed to do, great place
Kenny RThe best rental experience I've had with renting trailers from uhaul
THOMAS W