the place wasn't open at the time and had to wait 1hr.kelly M.
Moving Truck Rental in Fort Greene, NY at Smart Fleet Maintenance
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fort Greene, NY 11205
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/14/2021 - 6/2/2021: Fermé
One-Way and In-Town Local Rentals in Fort Greene, NY 11205
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Needs a dedicated place to return the U-Haul to as you end up returning it to a street with very limited parking and also numerous parking rules that mean you most likely risk a parking ticket upon returning the car.CHRISTOPHER B.
Very friendly and super easy!Robert Z.
I booked my van online on uhaul.com and I downloaded the app as well for what I imagined to be an easy pickup. I arrived at the location - which is essentially an old garage to be greeted by an attendant who said there were no UHaul vehicles and that the system did that often. I went into thier office to talk to their admin who said someone else had rented the van and that there was nothing they could do for me. She asked me to call you to resolve. I am thoroughly disappointed and unhappy about my UHaul experience. I will likely never rent from UHaul again.JOHN L.
The sales representative, who helped me whit my reservation for a U haul truck was very courteous professional in handling my request for said vehicle. It was a pleasurer working with this representative and I would recommend my family and friends to your company.Kevin R.
Everything was goodjohnny T.
The office was closed when I went to pick up the van. It took me 2 1/2 hours to get a van. There were other people having the same problem. No one was there to help, I just had to talk to someone on the phone that kept saying he was on his way. Luckily, one of the guys at the mechanic shop that they share space with spoke English and was helpful. I didn't get the dolly that I had requested and I have to pay my movers for an hour while they waited for me to get the van. When I brought the van back, the guy in charge didn't even seem to care. It made the move more stressful. I never had an experience with UHaul like that and I have used them a lot. If someone isn't able to be in the office to run things, there should be a backup plan to take care of the customers. This is specific to just that one location.Suzanne B.
It was very great place a very great peoplekenan I.
Excellent customer service. Parking after hours is very challenging because of parking restrictions in the area.Carla P.
I never received a receipt after returning the van, I only saw the charge finalized on my credit card statement.James E.
It took 2 hours from time of rental for them to find the van. I want a refund and the $50 guarantee paid to meMichael B.
Nothing - the staff person at the desk was amazingly friendly, helpful and clear - she helped me get situated and went above and beyond. I'll use this location on purpose in the future because of her service! Thanks.Jeremy F.
Fast Help & Great communicationEmmanuel V.
The team there was so nice and so kind. Made our move on Saturday so much more bearable, especially in the rain. Thank you for your amazing service!!Katharine T.
After having hard time to find parking after receiving a txt message to call if I'm returning the van late and I call several times no one answer I had no choice I oro the van on the side walk get to find out I'm responsible for the towing of the van!! I don't think it's fairHakeem T.
Everything went great. The staff were professional and extremely helpful. All went to plan. Couldn't have been better.vincent V.
I was told they come in the morning at 8am by their secretary to retieve their vans and i can just parked on the street and drop the key in the dropbox with a note where the van is. After i finish the move i parked in a space that i had to move by 8am. Instead of leaving the van i pulled it in front of the location in which no one show up until 8:40am had i listen to them i would had a parking ticket. When they did finally show up they refused to take the van and told me to go find parking... I couldn t leave the van in front of the location driveway. This sparked a heated debate to the point I dropped the key in the mailbox and walked off with the van in their street driveway in front of the location... When i realzed they dont care about their customers getting parking tickets with their own bad infomation. i said let me go back and record the drop off. When i came back i ran into the owner of the truckshop telling him how i was given bad infom and i would responsible for the parking ticket. He waved me off telling me he didn't want to hear it and today aint the day. Then he told me dont even come in the store and to leave. when I expressed my displeasure in how they running their busines he told me I could now step inside the truckshop out of the view of the cameras to fight. I asked for the key to record the dropoff so i could go. Instead of this guy saying sure go with my guy while he check it out he told me i'm not getting nothing and told his employee dont talk to him or give me nothing. I'm fussing back and forth with this guy when he could of just properly correctly and professionally check the van in. He was talking to me like i'm one of his employees or homeboys in a rude and dismissal way and at the same time deniying a simple service of closing out the contract professionaly and properly. then he told one of his employees to go park the van when i ask to record the gas and maileage he denied me in a hostile ghetto way. I was done walked off and called customer service in which i couldnt get through. later i recieve an email being charge for gas when i stopped at a gas station that might after the move and prior to turning the van back in and charged for gas and an extra mile. This was another insult and bad expereince from that truckshop location. the whole situation was upsetting to me doing everything right returning a vehicle early, a little extra gas in the tank, and aviolding ticketing only to be treated less than a person and customer. So I called customer service and explained the situation and they listen understood and credited me back the despiteful charge and move on this shop onwer at this location. I really appreciated what the U-haul customer service agent lady did and i felt appreciated.. Maybe the stop owner U-haul dealer was having a bad day but i didn't deserve the unprofressional abuse... More than anything even my own feelings on the matter is that they need to clean up their act in the way how tLavien S.
I never ask for any insurance and uhaul added it for me.Haowen L.
Poor location wait too long even make reservation but still wait over an hourCONGANH P.
Management and staff is very helpful and caring takes time to listen.THEODORE M.
The passenger side rearview mirror on the van was loosely fastened to the vehicle. During my trip it fell off on it's own into a busy street and I was unable to retrieve it. Because I do not have photos of the incident I am being charged 150.00. Managerial departments have not returned my requests for a resolution.Christopher G.
Keep up the good work.Theodore M.
My receipt wont download on my phone. Send a textGodwin I.
The only think to improve would be having a parking area... I know that's hard in Brooklyn though. Everything else was great. Thanks!christopher V.
Your family was so nice and helpful. Thank you for making moving a little less stressful!Julie M.