You cannot get cell service which is required at the time of service. They forgot the appliance dolly which I was told I could pick up at another location and that location was closed when U-Haul claimed it was open the truck had moving blankets thrown loosely all over the back of the truck and trash in the cab from previous users. I was on hold for 45min waiting so I could pick up the truck. This location needs to allow access to WiFi so that people who have Verizon as a carrier can pickup and drop off the vehicle. Or simply don't do U-Haul… u haul gets an F
Dylan Burke
Choice Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Delavan, WI 53115
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- 3,5 - Cote moyenne des clients
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There was nothing wrong with the drop off, except it was all done through my phone and I am not ready for this technology. However overall, it was a great experience.
goldie staceyThere is NO internet service, so our 7:30 am pick up was delayed for 1,5 hours until the used car lot attendant could let us access his WiFi to check in and finally being our move. This was despite speaking with the U-Haul customer service team for over an hour. It's unacceptable not to have a backup method to assist customers when the local business is closed.
MARK LUCASStaff was friendly and very knowledgeable. Willing to help throughout the process.
Erik Gustafson