I returned and was charge 7 extra days, even though I dropped off on same day of rental.
Jator P.
New Quick Way Mart #2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Worth, TX 76110
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They charged me for an extra day when I returned it the day before.
Grayson M.Looked like the truck was not washed or cleaned as there was mud inside the drivers door as well as severe bug remains on the windshield. The lady who rented the truck as well as the online reservation were okay. The problem occurred when i tried to return the vehicle. I was there promptly at 14:30 as i was instructed. The agent was in the rest room and the doors were locked. When i was finally let in, the agent stayed on his phone and seemed less than interested in my concerns. Especially when i disputed the fact he was trying to charge me for two days Rental as well as two days of Safemove, along with fees etc. I reserved the truck on one card, but when i went to pay for the truck, i asked for the original card not to be charged, and to charge my debit card. Not only was i over charged, but it was to the original card which will now create late fees on an automatic withdrawal from that card. Another concern is that for each time i have used this location, there have been what appear to be either homeless individuals loitering in the lot or work crews waiting on the property in hopes of getting a day job. Kind of a sketchy location. Hopefully i will not have any extra charges for them not charging the correct card. Thank you for your time.
Robert T.Rolling sectional door sticks, mysterious fluid dripping from bottom of truck
Matthew R.I ordered a 20' truck. Got a 15' truck, because that's all that there. Had to make 2 trips, because you didn't have the truck I needed. Then got charges another $100. Last time I use uhaul
Priscilla B.