The problem was not the area, it was doing the online work to get the keys. We were there for 30 mins filling out the forms waiting for approvals to get the code for the lockbox open to get the keys.
MICHAEL B
M&N Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Worth, TX 76133
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Vos précieux commentaires nous aideront à mieux vous servir.
Everything
Jaime SHire some people that wants to do their job and this was me trying to get storage
Phillip BBoth the pick up location and the drop off location were not Uhaul employees. They were just property owners who allow Uhaul to use their address for people to pickup and drop off trucks and equipment. Consequently, they don't or can't get involved in resolving any issues. This makes for a very frustrating experience for the customer when a problem arises. Right now I feel like Uhaul is somewhere out there but I can't touch them, see them nor speak with them. HELP!! IS ANYBODY OUT THERE?? I'm out $150 that has fallen into a black hole somewhere and I need to get it back.
DOROTHY PNeed new trucks
Deandre A