I felt that I was scammed into paying an extra cleaning fee. When I picked up the truck it looked clean and was well maintained, but I did not look closely at the "tracks" where the door shuts. We moved furniture. When we returned the truck to the Fortuna Airport Road location, we had to pay a cleaning fee because the person that we returned the truck to in Fortuna said that the back of the truck was "filthy" and that the tracks were filled with mud. We did not have any contact with mud, so it had to be there from when we picked up the truck, but was so minimal that we didn't notice it. We swept the truck out before returning it and it looked clean. We felt that the person receiving the truck was being excessively picky in order to charge us for cleaning and that it was a racket / scam in order to get more money from the customer. This definitely turned us off from the Fortuna Airport Road location.
Kendall RICHARD
Airport Road Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fortuna, CA 95540
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Helpful and courteous staff.
Marnie AtkinsEverything went really well
FRANK VAUGHANPut a sign on the front door saying UHaul.
Tracy FoltzGreat service at this location. Both guys were attentive and cordial.
STEVEN DEBAY