Just dropped off. Parking the uhaul was a bit confusing because it was hard at first to see that there was a parking spot because the lines were so faint and a fire hydrant was close by, so space was limited. Other than that, the Sunday drop off went smoothlyAlexander S.
Moving Truck Rental in Frankfort, KY at Southern Rides Motor Sales LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Frankfort, KY 40601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Frankfort, KY 40601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was not the location that was the issue. It was the mobile app and account login in that was terrible. I called in advance of the reservation because it wasn't visible in my account but I had the confirmation. I got stuck on hold multiple times. I had to call to pick up the truck and then to return it. I don't understand why this issue was not resolved prior to my pick up and then it was still a problem when I returned the truck.Christine C.
Online check in wouldn't work properly. Everything else was greatJasmine W.
inadequate parking for drop off after business hours.. gate locked .. possibly coded lock to be able to safely park dropped off vehicle inside fenceRENEE Z.
The truck was filthy. Brakes were bad. And front end shook. We could not get everything moved because it was unsafe.Annette M.
Perfect for meKENNETH P.
We had to try three places before hand and the guys came out and assisted with everything ! Awesome crewMegan O.
Shady area. It was late when we dropped it off. Probably fine during the dayStephanie D.
It was closedPortia S.
It wasn't clean inside the cab or box of the truck. During a pandemic cleanliness should at the highest priority. I was very disappointed in the mobile check in and return services. They were harder to navigate than it should have been. Then my final email said my total charges was going to $84 and dome change. Now my bank shows a charge of $110. and some change. No I will not recommend this location at all.Daniele B.
Super helpful and informative.ALAN F.
Very good service. Very friendly. The best in town.Michael Q.
No hand dolly availableRALPH T.
Would not recognize our location using two separate phones.Adam F.
Dustin explained everything & treated me great!DUSTIN C.
Dude at southern rides really helpfulSVEN M.
The location charged us more than the website advertised. It was to have been about $30 for that size truck. Then, during Covid shutdown, they charged us $20 after hours fee for the drop off! They weren't even there! I will be going with Ryder next time. This was a rip off and UHaul should be ashamed. We only had the truck a few hours and they charged us $111. And it took me forever to get an itemized receipt to see why it was so much more than the $29.95 plus .79 a mile they â€œadvertised â€œAlice C.
I do not like the online 24/7 share. That was the worst thing I had to deal with. Took me over and hour to pick up and then while drop off steps tells you to enter the mileage when you return tells you nothing about adding a 5 at the end of the input. I tried and tried to enter the mileage and it kelp telling me I was wrong. I got so frustrated that i just about left the truck there.Tasha H.
Gas was on Empty and Truck needed Oil Change. Truck also smelled like cigarette smoke.Joshua K.
Quick and easy pick up and return. No complaints.Eric B.
Great Customer Service. By far one the easiest Uhaul dealerships that I have rented from. Highly Recommend.James H.
I wasn't able to use the truck. I did not have a code to get a key, and there was no key left in the vehicle. I will never use the website to pick up a vehicle again. It was a waste of money, lost 47$ because i was charged before i could even start the vehicle up.Raymond B.
Complete disaster start to finish. I called 3 times , my husband once to confirm our reservations. I wasn't able to access the texted link so I was being cautious. Lady was rude and disrespectful. Then morning of , husband drove an hour there and back to only be told there was no truck because they overbooked ! Finally located one 30 minutes away to find out no dolly or blankets I had reserved were all loaned out . Then he drove another 20 miles and finally reached our home with a truck. We will never use uhaul again or recommend them to anyone. Disaster!!!!Brenda M.
The location didn't have an outgoing voicemail when I called before business hours, so that was a little unsettling. It's 2019, you know?Nate O.