The staff here are AMAZING! There were so many people in line and the staff did a great job of working through the line, addressing everyone's needs, ensuring everyone had the information needed and kept a great smile and attitude the whole time! They all deserve a bonus if not a raise!AMY D.
Moving Truck Rental in Frederick, MD at U-Haul Moving & Storage of Frederick
Pour nous contacter
Frederick, MD 21701
(Right off of Jefferson Street next to Best Western)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Frederick, MD 21701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Vehicle was clean, fuel level was correct. Mileage was slightly off. This truck has a very rough ride and should be improved.JOHN M.
Vehicle reeked of cigarette smoke. Front staff was extremely helpful and courteous.MARCO H.
I received very high standard of service and would come back to this U-Haul branch again.MOHAMED D.
Receipts that are electronically transmitted are illegible (gif file). They should be sent as pdf's.MICHAEL P.
Sarah was efficient, patient and pleasant, even before having her coffee!! Good experience.KESHA S.
This location used to run so efficiently. Pull into their drop off bay. Someone came almost instantly and unhooked the trailer and you're off. But now, the drop off bay is crammed full of rental trucks. I could barely find a place to sit and wait for the disconnect without blocking traffic coming in or out of the lot. Total chaos. Also, the trailer was full of blankets which I hadn't ordered and didn't need.KEVIN D.
The trailer was in good shape and clean. There were two front left running lights out.ROBERT R.
Your staff was polite and helpful, and ready when I had a problem and worked quickly to solve it. Thank youRUSSELL E.
Great and wonderful staff there. All due to the manager, Cheryl!HOWARD P.
All good, thanksJeffrey W.
When reserving the truck for 7am it said I could get the truck out of hours of when the business was open. When I showed up to begin the process of retrieving my truck it said I had to come at 9am when they opened because they did not offer this service. Why was I able to reserve a truck with this feature but, not be able to claim the truck?CODY M.
There was about a 15 to 20 minute wait at the counter but they were extremely friendly and helpful.DAVID M.
Too many trucks in the drop off areaCHARLES H.
What a great crew...HOWARD P.
Contact by phone: I needed to contact this site ahead of rental day to ask a couple of questions. I was on hold for 15 mins and they never answered. I had to call a 1-800 number to update my rental and address the issue. Site parking: there is none. I had a one-day in town rental, so left my car at this site and returned after dark. The only parking available is not "on site". It's only on the adjoining street. First: hard to find a place to park (it's along a street with many apartments; lot's of no parking zones); Second: walking to car after dark was scary as the neighborhood was not very welcoming.CHARLES G.
Biggest complaint is that pick up was SLOW! I was there for 75 minutes; need more employees in my opinion. Staff was very friendly however so that helped.James W.
I rented a cargo van. The windshield was filthy. Been days or longer since last being cleaned. I realize the cicadas are in full force but it was a lot of dirt not just a few smashed insects.JOHN H.
Very bad parking situation. Only single driveway for both in/out. Fix parking.Daniel M.
The after hours drop-off slot for keys is SUPER hard to find. I had to walk around for 15 min before I found it. It'd be nice if it was a bright color and/or had a more visible sign.Alexander F.
Representative refused to touch my drivers license (even while wearing rubber gloves) and insisted I reach far through the cutout in plexiglass barrier to flip it over for her. When I stated she was being ridiculous she said I should leave if I didn't like it. She also never asked if I needed a hand truck or pads. After all the attitude I completely forgot about asking for them until well after I had left. I will go to another location next time I need a truck.MICHAEL M.
Counter rep was extremely pleasantJohn R.
Young lady at the rental desk was fantastic, she has her presentation perfected. Her employer should be proud to have her representing the company and the brand.ROBERT H.
Keep the good jobBINTOU S.