Great help with the item needed and easy pick up and drop off..Gary K.
Moving Truck Rental in Fredericksburg, VA at Lock It Up Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fredericksburg, VA 22405
(Just east of the White Oak Animal Hospital and the Giant on Route 218)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun-dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Fredericksburg, VA 22405
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The young man who helped us get a rental truck was very very helpful and This is my second time I'm renting a truck from that locationHe made a job so easy I will go there Again for my rental truck Thank you for having him working there thanks againAbdul F.
The drop off was the best part of my experience. The employee who took back the truck was super nice and very helpful. He's the reason why I wanted to do this review.Federico P.
The only thing with the truck it was in tow mode and kept like slowing down sort of like you were driving a stick shift over all it was a goodJean H.
Provide more parking for your vehicles.Kevin J.
Excellent service at Lock it Up Storage. The gentlemen who assisted me was more than courteous and extremely professional. He helped me find the location where my Uhaul was located (it's across from the main building) and was very accommodating. The van was clean and well kept. I'll use them again!Monica A.
Nothing, everything was great!Rachel W.
Excellent experience. No issues. Would definitely use again.Anthony M.
Excellent customer service at this location - would highly recommend to any of our neighbors. The Uhaul representative was the most pleasant and professional we have ever dealt with over the years.Daniel C.
Tabatha was fantastic. We are with a small Church; needed a truck for our shoebox ministry, operation Christmas Child. She worked with us to get the best deal for a 15 foot truck- in this way we were able to deliver over 1,000 boxes to the regional center for Christmas delivery to children in need around the world. Thank you. Kevin & Trudy BondesenKevin B.
Only delay was the credit card console which is very glitchy and kept freezing. The young woman/staffer apologized often for it and was competent with working around the glitches. She was very nice and extremely helpful.Stephanie C.
Very helpfulCharles R.
Only thing I recommend is put a green light on the dropbox during the night. For new folks, sometimes missing the obvious can be so obviously missed during long hours of moving. Other than that... OUTSTANDING!JEFFREY L.
Tiffany was awesome to work with. Great attitude and she made the entire process easy.Damian C.
I got to have another wonderful and easygoing experience again at Uhaul. The young lady behind counter was the same pleasantly amazing representative who I had before. She always shows complete professionalism and friendliness. God bless her...Gregory H.
Your location was difficult to locate.David B.
I was told that a truck hitch would be provided but I don't remember who told me that so it might have been my mistake. Maybe that should be mentioned when marking the reservation.Harold S.
Tabitha took care of my UHaul needs and was extremely pleasant to do business with. She greeted me with a smile and took care of me. I will be returning with more businessGreg H.
Great service, great staff, great truck.Hoyt M.
The after hours location was a little difficult to get in to and only a map was proved to get to it next door. There was very little room to turn around.Patrick N.
The person working on June 15, 2019 was nearly unable to rent the truck. The computer was giving her difficulty and it took almost an hour for me to get a reserved truck. In addition she told me I could drop the truck anywhere then charged me an extra fee for returning it to Fredericksburg. I did this because my wife needed her medication which was in my personal vehicle. She has a poor attitude, she's inflexible and seems inexperienced with the U-Haul software. I will never return to this location. I could not possibly recommend this location to anyone.Francis A.
I was told the time I rented the vehicle was the time it had to be returned. This was not true as we discovered when we went to pick up the vehicle. Plans had to be changed because the vehicle had to be returned around 9:00 am. I thought I would be able to return it at 5:30pm. It messed up our whole day.Leah B.
Original location provided by UHaul for truck pick up (Kaz Automotive in Stafford VA) did not have the vehicle I reserved for pick up despite the fact that I had reserved it with them and received a email from UHaul the day before, designating their location for pick up. When I arrived they informed me that they did not have the vehicle I reserved and handed me a phone number to call to locate the vehicle, rather than trying to find it for me. They were not at all helpful. The final location where I picked up the vehicle was very helpful.ANTHONY C.
The only confusing part of renting from this location is where to park your vehicle if you're the only person picking up the U-Haul. There are limited spots in front of the actual office. I parked where the U-haul trucks were stored, but space there was limited, too. I was just hoping I did not get towed, so I left a note that I had rented a truck for the day. Clearer instructions on the parking policy would be awesome.Adam L.
My issue is more with the fact that I went online to schedule a rental of a trailer at 10AM and I was called at 2:30PM that one was available at 3PM. I was in the middle of moving and needed extra storage, I waited until 11:30AM and then left. If the item is not available when I want to get it, then say that, don't let me choose a pick up location and time if either of those are available. Show me where I CAN ACTUALLY get what I am looking for and WHEN so I can make a decision instead of leaving me hanging for 4.5 hours.Justin D.