Do not change drop off location to benefit UHaul . It will cost YOU more money in the end. Changed drop off location from Mt Airy NC to Cana VA prior to contract while making reservation. No problems and saved a few bucks. At pick up, the agent added a day (4 days to 5) of use at no cost, so he stated and the contract reflected. While loading the truck in FL, I received a call from Laura Mitchell, reservation manager, asking me to again change drop off from Cana VA to Galax VA for a $15 savings. Adding nearly an hour to my drive to return the truck, I negotiated with Laura to save a total of $27 and change the drop off time from 1100 AM to 300 PM. I delivered the truck promptly at 3PM with the fuel level exactly where it was when I picked it up.. The attendant did not want to look at the paperwork I had in hand, gave me no documentation indicating that I had returned the truck and told me we were through and all was good. Next I unexpectedly received an additional charge for $59 placed by the return agent for an additional day rental and the associated insurance., I disputed the charge with someone at UHaul who told me they would open a case for the dispute. Then I receive an email, assumedly from the return agent, with an unrelated explanation about elevated fuel cost. I responded to this with the original question "Why am I being charged an additional day of rental". Have never heard anything additional from the agent or UHaul. Apparently UHaul conflict resolution procedure is to give a BS response unrelated to the dispute then ignore the customer. Now, as I waste more of my time trying to resolve this problem, I realize that I screwed myself out of more money trying to be benefit UHaul. My overall experience with UHaul went from excellent throughout the rental period, to very unsatisfactory since returning the equipment. After this I would not recommend UHaul to anyone.
Location de camion de déménagement à Galax, VA chez Cafe Vapes
Déménagement en provenance/direction de Galax, VA 24333? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Cafe Vapes. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Cafe Vapes
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Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Galax, VA.
Location de fourgonnettes et de camionnettes à Galax, VA
Les fourgonnettes et camionnettes de location U-Haul de Galax, VA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Galax, VA 24333. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
I dropped it off after hours with ease at the same location I had used a few days earlier. Thanks guys, Robert
Turning it in was easy and simple to locate. I am having trouble opening their attachment but I am sure it will work eventually. Thanks Robert
check in and check out was flawless and both representatives were very knowledgeable, polite and friendly.
They call and bugged us when we had a uhaul for 24 hours and called 6 7 hours early saying we had to have it back now for another customer that I didn't not like at all
Not a very friendly fellow...
Prefer not to support vap businesses
Dropped off trailer when it was closed...
Knowing what and where there are storage units are set us all over the place just driving around
Sweep out trucks before renting
It's not this location- it's in general. I wanted a pick up truck but was told none available until-I don't know- maybe never?? That's just crazy but it's how the company operates. The other thing is in general, no matter how far in advance you reserve something the chances of getting what you need where you need it are only about 50/50. To me that's insane. Why bother to make a reservation?
Wasn't given a receipt.
Interior window front dirty with water spots
nice people to work with
I was originally quoted $50, then $130, and now upon returning the vehicle I've been charged $200. This is for 175 miles and 6 hours with a van. I would have appreciated greater transparency on costs. Additionally the way my receipt was tallied is incorrect; it lists two days of rentals and shows the van returned an hour later than when I arrived. Very disappointing.
The truck I got was an older truck. Driving from Indiana to Virginia, it really had zero pick up for merging onto interstate roads, which was challenging. Additionally, the truck really didn't do well on the mountains. It tried, though!
The guy in Galax was new. He was helpful but was not well educated with the equipment.
Everything was great! Explained everything and got me out quickly!
Have rented multiple times always a pleasure working with these folks!!!!!
More equipment this place is very busy phone calls people walking in the whole time I was there!!!
Everything went smoothly! No complaints.
Make sure trailer tires are properly inflated before a trailer leaves the yard. Rear 2 tires had zero air pressure. It didn't affect my travels at all, but could have if hauling significant weight. Overall experience was still great.
Poor customer service, poor communication, charged my account for something I was not made aware of, horrible pick up experience using lock box.
No one was at the location at 10am on Saturday when their hours stated open at 9am!! Left trailer in front of building Took pictures of the equipment and Serial Number
I called several times and got no answer and no voicemail.
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