I should have been told that I would receive the key to the truck from the Travelodge manager. The Travelodge manager should have been expecting me to pick up the truck at the 8:00 a.m. time on my contract instead of allowing me to sit and wait in the lobby for 45 minutes. In a 24/7 contract, I was expecting to do everything on my phone. Granted, the whole process was much easier dealing with real people. It just wasn't what I was expecting.
George Thompson
Travelodge Gallipolis
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gallipolis, OH 45631
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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The lady wanted us to take dolly out and inside during rain. We wanted 20 ft got stuck with larger one. It did not run great. To large for our move. Truck was dirty just not good experience at all.
Linda CossinU-Haul was excellent in helping us. We had a tire blow out. Road side assistance was wonderful. The representative from U-Haul was so nice and very helpful. Thank you so much !!
DAWN GILLESPIENone of the Dolly's were in the truck that I requested, neither was the furniture pads but they still charged me for them so I disputed it and they was supposed to contact us but never did. The price changed a little but the Dolly's and furniture pads were still on there as a charge and it won't let me view the actual receipt too see what they actually charged me for. I would just make sure your equipment is there before you pay or take the chance of getting charged for them even if you didn't get them.
catherin kernsThe young ladies were very friendly and were great to work with.
Kurt Canzoneri