Wasn't happy being double charged due to uhaul employees not doing there job. Paid for a truck and went to get the key and there was no key so had to call and explain and was given another truck but charged again. Still waiting to see if I get my money back.
damion M.
Northway Exit 16 Self Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gansevoort, NY 12831
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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No I would not recommend this location to a friend as when I got there during normal business hours the front office was closed a sign was hanging on the front door that said will be back at 2:30 and even at 2:30 no one returned to the office to assist anybody it was very unprofessional and unlike anything I've ever experienced with U-Haul before I will never recommend exit 16 U-Haul to anyone and I will never do business with exit 16 ever again unfortunately I also locked my phone in the The U-Haul and had already put the key in the dropbox and because there was no one at this location I had to wait hours for someone to come back who never came back and had to call you people a second time to finally get somebody to show up to assist me with unlocking the U-Haul so I can get my phone then I was also told because of my inconvenience in the passenger side rear tire that I was going to receive a discount on being low on gas and a little over on miles I was told it would be around $85 and now you people are trying to charge me 130 something dollars this experience with U-Haul was so unprofessional from start to finish I've never experienced a problem with U-Haul ever before but maybe I need to start thinking about using a different moving service in the future the vehicle was poorly maintained in the drop off location was unprofessional and unacceptable for a business when there is a specific drop off time for your vehicles not to have somebody at your location to assist somebody is ridiculous and unprofessional
isahiah C.I dropped off after closig
Randall D.No one was there to give me my key. Was on the phone for 40 minutes and couldn't get any help.
Derek R.Had to pick truck up in one location and the trailer from another. Driving cross country we needed to stop and get 3 trailer tires replaced because of steel wires showing. Very inconvenient but the repair shop was friendly and fast to get us going.
michael L.