1st off I I payed my $100 deposit plus payed $163 or $164 for a 26" box truck when I picked it up after hours the app was unsuccessful and nearly impossible to get the payment process key ect. We spent a total of 4 hours trying to just get it and I successfully got it payed for at 5:00 I didn't end up getting axcess to the key till about 6:00 or later and the app said I had to have it back by 5:00 the following day so i ended up bringing it back an hour early instead around 4:00 exactly and not to mention i also put $50 in the gas tank and only drove it a total length of 1hr so i left more gas in the vehicle than there was in it when i got it and i also cleaned the whole vehicle when i was done swept it and all and when i went to return it a hour earlier than the expected arrival time mind you I still never got my $100 deposit back all i got was $84 or $85 I can't remember the exact but it's one of the 2 i couldn't bring the receipt back up but I feel like that was dirty not to give me my $100. Deposit back when I was an excellent customer and left it in better shape than it was far as the return process super easy everything went through smoothly and efficiently and we got it done in a matter of 5 mins other than some flaws all and all if give en a 6/10
Ricky P.
Brown County Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Georgetown, OH 45121
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- 4,5 - Cote moyenne des clients
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They didn't check my truck in for 3 days and you all charged me several hundred dollars for this
Michael M.Very friendly people. I will use again when it's time to wrap up things at job and head home
Jeffrey L.The 24/7 is extremely difficult to navigate. The proper links to pick up and drop off the truck weren't clearly displayed on the app or the website.
John C.I left the truck with an 1/8 tank more fuel than what I was supposed to and still got charged additional money. Never again.
tim F.