Truck seemed like it needed a tune up, but great location convenient with the gas pumps there. Friendly staff!!Andrea F.
Moving Truck Rental in Gilbert, AZ at Ray Mini Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Gilbert, AZ 85296
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Both Ray and Luis are are well organized, efficient and friendly. When I had an issue with the size truck I ordered, Ray was able to update my reservation quickly and accurately. I have used this location before and will definitely be using them again!Amalia G.
I believe I was charged twice for my trailer rental. Every representative I've talked to says their records indicate that they only charged me once, however I know I did not rent $125 worth of trailer time. All I requested at the original sale was an appliance dolly and a couple moving blanketsDAVID D.
Michael and Rey were great to work with! Thank-You!!JESSICA K.
The owner was very kind and polite. It was very refreshing to work with someone who was willing to help.CARRIE D.
Everything was wonderful. Thank you!!GIULIANA C.
Great group of guysLATONYA W.
You were so kind and helpful, you went way beyond expectations, thank you so much!susie M.
Customer service is great at this locationJeremy D.
Find an easier way to return the trailer it was hard to back up because it was to close to the gas pumpsRONNIE R.
The customer service at this location was beyond poor. They were unfriendly and seemed out of too do anything on the rental. The drivers license was not uploaded on the app and we were told that we had to do it ourselves in order to complete the rental. They were dismissive and did not honor a military discount. I have had many rentals through uhaul. This is the first time that the discount was not honored. I called the customer service department and multiple other local numbers trying to get it taken care of. I spent over an hour on hold with these phone calls. My first call I was on hold for 30 minutes only to be told that I needed to talk to another department. They hold time was an additional 20 minutes. And that was just the first call. The attendant did not do a walk around with the truck. It was highly damaged without â€œxâ€ on many areas of damage. I have already told someone who inquired about the truck not to rent from this location. Being poor.Jenn M.
Always great experience at RaysMICHAEL G.
Ricardo was awesome. He did everything he could possibly do the best way possible. Thank you sir ! Very appreciative.steven M.
The improvement for the next customer should target first the vehicle. The vehicle DEFINITELY requires alignment and shocks on rear. This was a small concern. The MAJOR DISAPPOINTMENT was the attendant, Mr. Ricardo. Upon returning to check balance , the transaction was not completed due to him insisting to manually input card. I then decided to return with cash. Upon returning, to pay balance, Ricardo merely gave me card and stated, "You have to call the number to pay. He did not explain the reason. Upon contacting the representative, he informs, payment should be made where I rented equipment. I explained in detail what transpired. He apologized and gave a physical address that should take payment in a different city. I have conducted business with UHAUL in 2009, 2017, & 2018. Never a discrepancy until now. This is an added Stressor. I suffer PTSD and I prefer order as much as humanly possible. I worked 16 years RETAIL and Ricardo has low interpersonal skills.Teresa W.
Excellent friendly customer service employee.anna A.
I was in a terrible jam because horrible movers, I called and they were phenomenal. They had a truck ready for me in 5 minutes!! Would definitely use them againANNA NICOLE F.
Luis did a fast and competent checkout and Rey finalized my return quickly & efficiently. Bonus - fill up the truck right there on-site and leave the truck as it sits when done. Most convenient. :)Amalia G.
very nice staff and very efficentMICHAEL C.
Everything was perfect and the gentleman that helped me is a great employee. Please tell him thank youBilly W.
Fast and helpful service and staff.JACOB J.
Very happy.SAM LEWIS I.
Justin - did an awesome job! Now that I now of this location I will always rent from here. I appreciated all he did for us. Bret RyanBRET R.
The insulation foam around the drivers door was not attached and therefore had to be tucked into the frame each time you got out of the truck My truck gas level was at just at the 3/4 level when I picked up the truckTheta W.
Your agent who helped me get going was friendly, helpful and explained everything to me clearly. I can't say enough about him. A excellent representation for your company. The truck was fueled and ready.janice M.