I gave back the truck before 3:40 pm and now I getting charged for after hours charge, after hours is after 5:00 pm, I put gas and I have a witness with me I want those $20 dollars back in my car, i dropped the key with the employee, this is very unprofessional I got a dirty truck I was cleaning for at least 30 mins, scratches all over, with less gas on the tank then claim on the paperwork, this is unbelievable, worse experience ever
LETICIA P.
Glen Burnie Marathon
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Glen Burnie, MD 21061
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Absolutely do not change. I have never in my life experienced such phenomenal care, from the first day of rental, beyond checking in the truck. Unfortunately, during the time of having the rental, I had a couple of extremely devastating things that happened, all in 2 days. From losing my grandfather, to my father having 3 massive heart attacks and being in the ICU. I was frantic. Your customer support team has gone above and beyond for myself and my family. I can't thank you enough.
Regina L.Pick up time was 10. Showed early to make sure everything went smoothly. Gentlemen at the checkout/cashier spot wasn't knowledgeable whatsoever, seemed like he had the bare minimum of training on what he's suppose to do for uhaul, granite I'm sure it's pretty simple because he basically just transacts and gives the keys. However, he didn't even question if I wanted any extra making my bill high. I called customer service and talked to two representatives which they did amazing. They helped me quick & efficiently. The last rep transferred me over to the manager Dave, who was super friendly, personable & amazing. He did what he needed to do to get me my price I was quoted prior to pick up. & he contacted the cashier, once done there he then called me back to make sure I was good to go. The people at the uhaul place on Annapolis rd were absolutely amazing too! Super helpful, friendly, easy going & very informative.
Shienne R.The guy services me he so mean, he talk not nice it all
tri N.It would be great if you could read. Your reciet the print.is to small to read and you can't enlarge it
ALBERT M.