My reservation included a dolly, but it wasn't with the truck when we picked it up. So we had to spend two hours of moving day trying to find one to rent. Now we have to drive that dolly two hours back to that location because it couldn't be dropped off with the truck.Zach H.
Cotton State Barns of Glencoe
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Glencoe, AL 35905
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Truck was dirty, no blankets and the rep showed up 45 min late on my pickup date.WILLIAM G.
Make sure to explain how the gas credit works. I was told to drop the truck off with the same amount of fuel it had when picking it up. To keep the gas credit, it must be returned with at least 1/4 of a tank. I was not informed of this until drop off.Stacy B.
I went to the site a couple of days before I was to pick up the truck. The young lady, Haley, could not have been more helpful. This was not the problem. The problem was when my wife and I went back on Saturday morning to pick up the vehicle! Cotton States Barns is not open on Saturdays. Therefore I had to use the APP process to actually rent the vehicle. I have been renting automobiles and trucks for over 40 years. I have never been through anything like this before! This process took my wife and me over one and a half hours to finally get the truck! I had two young men sitting and waiting on me where we were to load. I was paying them to wait on me. The app would not load while we were at the site. We spoke to 3-4 service representatives who were trying to refresh the site to no avail. Even after the 90 minutes the lock code would not work, nor would line up properly. The lock was old and the numbers were rusted. This needed to be replaced. Even after the lock was opened, we had to go through the picture process including a picture of the front and back of my license. This made four times I have sent a picture to your company in the various processes to rent the truck. I will never go through this App process again. This was the worst rental experience of my life. It will be very interesting if I do not hear back from U-Haul!Daniel C.
Very helpful and friendlyJeffrey M.