I was to pick up a truck in Madison, Georgia at some place called Computer something or other on Eatonton Road. When I arrived at 9 a.m. this pigsty was locked up and no one was there. When he finally showed up around 9:15-9:20, he had no 15' truck for me. He drove to another location - a Chevron station on Eatonton Road as well, just leaving me standing in the parking lot. After around 20 minutes later telling me that the other location had a 26' truck I could have. I told him that I wanted a 15' truck, period. He told me that the Chevron place was looking for a 15' truck, and that I would receive a call from them. Then he left, once again leaving me in the parking lot! That's when I took matters into my own hands, and called U-Haul customer service. The person I spoke to found a truck in Good Hope, Georgia, where a guy named Mark was very helpful. Meanwhile, it is getting close to noon, and I am just starting a move that should have started a few minutes after 9 a.m.Robert D.
Moving Truck Rental in Good Hope, GA at Good Hope Outdoor Products
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Good Hope, GA 30641
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Outstanding supportRon C.
Everything worked out great and went smoothly! The man at this location (cant remember his name) was very kind and helpful. Thankful for a great experience.Brooke H.
Courteous & helpful staff. Equipment was clean and ready to go. Great experience...will definitely rent from this location again.Holly P.
Mark greeted me just after I pulled into the lot. Parking and completing the return only took a few minutes. Phone contact is difficult but the site is attended until 5PM.Henry W.
Truck was not ready or clean. Had to wait for someone to show up to complete the contract. No help on helping with change in drop off destination. Recommend using Certified U-Haul rental center or completing everything online.Mark B.
Actually check me in in person and respond to calls.Nicholas R.
There is no personnel on site, when I went to return it there was no one there I had to Google the facility to get a phone number to call someone and find out what to do. She was very nice but it was just a little strange to be told u have to return something by a specific time and u pull up to return the Uhaul and there's no one there and nothing anywhere that tells you what to do. I feel If you rent out something and the customer is expected to return the truck then someone should be there, I don't think I should have to try and figure out what to do.john B.
gott over charge owner was not there on timeROBERT B.
There for an hour trying to just get vehicle Wanted to drop off and another location was not able to do. Truck had flat tire once finished hour long process to obtain truck. Had to travel to separate location to get new truck. Probably added at least fifteen miles to bill with no break in rates. Ended up paying more due to circumstances not related to me and got started moving two hours later in the day.MARK C.