This place was absolutely horrible. I had to wait 30 minutes while they were focused on moving cars in and out of the garage bay. Also random vehicles were parked infront of the moving trucks.Adam J.
Moving Truck Rental in Goshen, NY at Elite Auto Works NY
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Goshen, NY 10924
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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No key drop-off at location for after-hours. Had to leave my keys in the truck, unlocked. Tried calling place in the morning to let them know I was dropping the truck off early I could not reach them.JEFFREYJ C.
For some reason I couldn't get it to connect to my car but the guy came out and help me and was really nice thank you .Nicholas D.
Maybe you guys can set it up so it can be done without interaction from anyone. Make it all complete from your phone, step by step instructions including pictures etc.Ken H.
The only reason they have uhaul trailers is to transport their race cars. The technician had me connect and disconnect my trailer. They offered no assistance and inspection if lights even worked. They were too busy working on cars (mechanics). This was deplorable. I was also not given ANY contract or paperwork with the trailer. Be safe....have a good day.Timothy B.
Because I've used car carrier units before I had no problem but there should be a bit more info on â€œhow to load and secureâ€. Also there was no additional safety equipment supplied with the trailer. I used my own vehicle tie down equipment to secure the car on the trailer as a back up to the supplied front wheels only straps on your trailer.john C.
Dropped the trailer in the lot/grass drop off spot as they were closed.Dave B.
I would change nothing. The truck was nicer than average and the counter agent who assisted us was very pleasant, helpful and got us in-and-out quickly. A very good experience.Walter W.
Everything was good thank you.Jorge O.
This location never checked me in. "Just leave keys in the truck!" Then my credit card is over charged for fuel! Delivered 1/4 tank but claimed 1/8 tank!!!!! Would not be a problem as I had a day to put in more fuel (if this was a fact but it was not!) This location does nothing and does not even answer the haul number when you try to call. May be the reason I cancel my next week haul rental. I would never use this site again!1 A true rip off!!!!!Katherine H.
Did not assist with hook up, did not have a converter plug for my vehicle, so I could tow safely with all lights working.. was told to drive to back and take trailer..Louis M.
They did not check me out correctly and Ihadto call regional office.MARGERY W.
The person in charge at this location did not care about the paperwork. He gave us keys and said everything was good, because of this, we ended up paying more upon return. We took pictures to cover ourselves because we were uncomfortable but we're in a time crunch so needed the truck. Apparently, he stated that the gas tank was full on computer (which we found out upon return) he never even entered or looked at the truck prior to our take off. The gas tank was only 3/4 full, we returned it with the exact same amount but ended up paying way more in the end :(chris J.
There was no drop box for the key. I called uhaul and they said there should be a drop box because this location has 24hr dropoff. They said to leave the key in the mailbox instead, which we did, at the specified return date and time. But I was charged an extra 2 days because this location didn't register the return until 2 days later.Rohini C.
it was just fineAlfred L.
Service was ok, other than the clerk complaining about how inconvenient Uhaul is and how he wishes they never did it...Dakota R.
not charge for an extra day due to the fact I got stuck for 3-4 hoursroland W.
Great customer service!FRANCIS M.
We were originally scheduled to pick up the reserved truck from a different location but when we arrived the truck was not available. We came back an hour later and were told the truck would not be there "any time soon". We had to reschedule with people who planned to help us pack the truck and drive an hour and a half round trip to get a different truck. The U-Haul representatives we spoke to were not very helpful in resolving the issue. There should be more time scheduled between one drop-off and the next pick-up to avoid hassles like this.CHRISTOPHER L.
Truck was not clean when I picked it up. There was food crushed on the floor in the front seat and nuts,bolts and washers laying all over the back storage area. There were leaves stuck to all of the furniture pads I was given.Aloysius M.
The air conditioner on the truck was not working. You were only able to travel 50 miles per hour in the truck because it appeared the wheels needed to be aligned. The person that helped us at Elite was not the friendliest. We had trouble finding the place and it appeared that us calling for directions annoyed him.WANDA L.
Make sure the equipment meets the industry standard.JOHN J.
I performed an in town move where the truck was 5 miles away and the distance between the houses I was moving was 3 tenths of a mile. Upon finding my "contract" I noticed that they charged me for 110+ miles. I'm calling U-Haul tomorrow but expect that I've just been ripped off for $100 by a multi-billion dollar company.MICHAEL D.
Uhaul has the wrong street address but the people there helped me out thanks guyssharad S.
This location was not a U-Haul store, I had ordered online packing rugs and they were not in the truck as I was told they would be so I had to go to a U-Haul store and rent them myself taking precious time out of my packing schedule. If I had known ahead of time I would have picked them up at a more convenient time.Judith H.