This location was not even open when I arrived. The employee had no idea I had rented a truck, and since the reservation was made over a week ago, I was told I would be able to pick it up, ready to go with the car hauler attached at 7 AM. I wasn't able to leave with my rental until after 10:30. This wasted my time, and the 6 others waiting to help me move. This also pushed out cross country move to the next day, which ruined all my travel plans. Also, when I arrived in New Hampshire, they found out the pickup location gave me the wrong car hauler.
Sam M.
Belgium Llc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Green Bay, WI 54229
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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We waited 40 minutes for someone to come and assist us. We were charged way over promised even tho Uhaul called to say they'd waive the additional upgrade fee. Will never use this location again.
TRENTON A.Everything was fine
Justin S.Very friendly and helpful staff made the truck drop off easy and stress free
DAVID F.Before I picked up my Uhaul at this location, I was hesitant as there were bad reviews. My pick up was for 7:30am (store hours were 6a-9p). When I went to pick up, no one was there so I could not get the keys. Tried to call the store number and it just rang and rang. Sat on hold with Uhaul for 20 mins before someone was free to talk to me. By the time I reached Uhaul Customer Service, the owner of the store pulled up and unlocked the place to give me my key. (honestly -I think he only came because we may have set off the store alarm by knocking and trying to open the door/look thru windows...) He barely said anything - not even an apology for being late. As a person with anxiety and on a time frame - this was a disastrous morning that did not help during a big move. 0/10 would recommend this location. Also, the Uhaul was very dirty in the back. We needed to clean it before we put our stuff in it.
Katrina W.