Was not given credit for putting extra gas in truck. When I asked the woman at the desk, she told me u-haul does no such thing, even though I offered to show her a contract where I had received credit from U-Haul before
TYWAIN C.- Caroline du Sud SC
- Greenville
- 29607
Moving Truck Rental in Greenville, SC at AJ Service Repair
(Concessionnaire U-Haul dans le voisinage)
39 Fairforest Way
Greenville,
SC
29607
Services dans cet établissement :
Pour nous contacter
39 Fairforest WayGreenville, SC 29607
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 3h pm
- Mar : 9h am à 2h pm
- Mer : 9h am à 4h pm
- Jeu - ven : 9h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/7/2021 - 5/9/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Greenville, SC 29607
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
I wish the representative told me this location would be closed and I would have to do self check out but she didn't. So dry on the phone. On top of it all, the truck was dirty! Not saying that it's a deal breaker but I do not want to be charged for red dirt! I don't have a dirt yard. Plus the lock in the back was extremely hard to manage. I had to get a stranger to help me!
Fallon H.- Rating:
- 3.0
We use the app to sign at the location , however All we had for service there was 3G on our phones. It took just under 40 minutes to get through the process, which we found unexceptable. The cost was acceptable but just wasted too much time there, on return met a workman there who said they had WiFi but we were not informed of this. Just not the best experience
Michael S.- Rating:
- 1.0
charged me for stuff i didn't use as well as bad service
savanna K.- Rating:
- 4.0
When I ordered the truck I also reserved a hand cart/truck and blankets. The original pick up location switched me to another location. That location didn't have the hand truck or blankets. It seems that if you reserve something it should be made available, regardless of the pick up location. Also, the truck had leftover trash, including a face mask and empty drink bottles. Very unsafe during COVID. The headlights were pointed up too far, so it was very difficult to see the road in the rain, fog, and ice through which we had to travel. Overall, we got the job done, but it should've gone more smoothly.
BRYAN C.- Rating:
- 5.0
The staff were super helpful and got me what I needed.
SHANE C.- Rating:
- 4.0
it would be better for U-Hail to have a better function for where to returning trailers on thee end of the trip. As I didn't have access to my information at the storage facility when I wanted to turn in the trailer earlier than the truck. I was originally told that I could turn in the trailer where the truck was to be turned in. Then not given good information from that U-Hail store. I spent an hour trying to find a place clear on the other side of Lawrence KS. I used up about 1/4 of a tank of Gas in the 26" truck pulling the trailer through in town traffic. This incident was not handle very well until I Got to the only location to turn the trailer in.
GERALD DAVID B.- Rating:
- 4.0
The manager, Tracy, was outstanding and very helpful. However, I was very frustrated when I arrived at her location. My reservation was made for the Wade Hampton location and rerouted without my knowledge. I did not receive a call, text or email to confirm or to let me know. When I arrived at the Wade Hampton location, the young man just stared at his computer screen, clicked, clicked & clicked some more. He never made eye contact and simply told me “that traffic changed my pickup locationâ€. He had no solutions for me and no apologies until I continued to ask why & how this could happen. When I got into the truck, I was almost knocked over by the smell of old funk and cigarette smoke. When I turned on the AC, it smelled like a wet dog. The inside windshield looked like someone had spewed a drink all over it & the entire interior had not been cleaned in months or years. The truck worked fine and got us there in one piece which is the main thing and I am grateful for that. We were finished unpacking early, so we returned the truck early. A few minutes after 6:00 pm, we dropped the truck off at the designated location. No one was there, so we used the drop box for the key. The next morning, I got a bill. I was over my miles and was fine with that charge, but I also received a $20 fee for dropping the truck off after hours. I was very frustrated by this since I didn't know about this fee and I got the truck back early. It seems that getting back early might be a help to your team instead of causing me a penalty.
BENJAMIN P.- Rating:
- 5.0
No complaints. Staff was friendly and helpful and equipment was ready on time.
Carl E.- Rating:
- 4.0
This location does not cash or no ey order. I wanted to pay in cash but couldn't. Getting funds put in cards in order to pay was the only thing I didn't care for.
Stacie C.- Rating:
- 5.0
It was the day off for the faculty but the Uhaul customer service line was very helpful in completing our return. Thank you!
STEPHEN O.- Rating:
- 3.0
The cell phone pickup was a disaster
Larry W.- Rating:
- 4.0
No one was there. The store was not open.
Sherlon F.- Rating:
- 3.0
AJ Service was the third attempt in this market area to drop off this car hauler. Location was dicey but personnel we helpful and offered to email receipt. Two previous attempts to return were epic fails and unsatisfactory. The WeStar Truck/Travel Center in Cowpens, SC had no personnel to accept returns and if I dropped myself they could not provide a receipt. The second location, an actual Uhaul rental and storage facility at 24 Roper Mountain Road, Greenville SC was actually proud he would not accept my return due to "no room" on the property. The return hassle greatly diminished my overall Uhaul experience.
michael A.- Rating:
- 2.0
Trailer was parked in the mud, so there was no way to walk around it. I was given the wrong key, and had to go back in to request another one. Receptionist indicated that the gas tank was full, but it was a quarter empty, and I only realized that after I had left. There was no one available to answer questions about how to operate the trailer. Blankets were supposed to have been on the reservation, but they were not, so I had to stop by another uHaul location to pick some up.
Fernando A.- Rating:
- 5.0
Drop off after hours but they followed up via email on Monday- great job at both locations
Marlajan O.- Rating:
- 2.0
they charged me for gas and I put even more than what the truck had when I picked it up...I have pictures to prove it
omar H.- Rating:
- 3.0
The woman was very nice who worked the desk and they did help me get the hitch on the car. However, the outdoor area was very unkempt and not very inviting. Also, I wanted to lock the trailer onto my car, but was unable to so.
Gail V.- Rating:
- 4.0
Everything was fine
Joseph T.- Rating:
- 4.0
N/A
Gail W.- Rating:
- 3.0
Lot where equipment is stored need to be cleaned up grass and ant beds and used equipment and junk cause trip hazards
Thomas B.- Rating:
- 1.0
I was charged an extra day for the dolly that I brought back at 12:37 the next day
James M.- Rating:
- 4.0
Trailer has obviously been in a wreck, left fender was pretty crunched, but it didn't inhibit function. Trailer was clean, and the complementary moving blankets were really nice! Employee was super nice as well! UHaul customer service always does right by me and it is appreciated!
David R.- Rating:
- 1.0
Never.
ROBERT M.- Rating:
- 4.0
Facility is dirty and uninviting to approach. The gal who works the desk also did the trailer hook-up and was pleasant and helpful.
Lynn F.