The truck had a very strong smoke odor. Furthermore, it needed maintenance. Our drive to Asheville and back was very stressful as we didn't think the truck would make it without breaking down.
Mona T.
Pelham Road Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Greenville, SC 29615
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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The rental location was fine, fast and friendly service to pick up. The 10' truck was not in the best shape, interior door handle was broken off when I picked it up, and the wooden rails in the back were missing some screws and made securing cargo a little difficult because the rails were pulling off the side of the wall when tightening the straps. I picked up the truck with 7/8 tank of fuel and filled it up full before dropping it off and was told if I over filled past the 7/8 mark on the fuel gauge we would get a fuel credit from uhaul but when I got the receipt by email since I dropped off when they were closed it said it was dropped off with the exact amount of fuel in it when I picked it up, and that was not the case. The fuel gauge clearly showed the tank full, the needle on the gauge was past the full mark.
Ed S.The online check in process was terrible. Wasted almost an hour of my reservation trying to get the keys to the truck. It's hard to follow and it's not clear. The uhaul place never opened even though the sign said they would be back at 10am. The website went down when I tried to return the truck, so I had to come back. Inside of the truck wasn't clean. It was an overall terrible experience.
Matthew P.I'm not sure who maintains the vehicles but there were a lot of issues with the truck that i was not made aware of. The sun visor was broken(did not work), the parking brake lever was broken. Two very important safety features not working is a big problem. ASIDE from the maintenance of the truck, the facility and their staff was immaculate. The ladies at the front desk were very attentive and went out of their way to make sure i was comfortable.
Michelle S.Scheduling / pick-up issues caused more than an hour delay and cost me $$ for movers who were waiting.
Robert B.