This location was terrible. I showed up at 12:25pm for my 12:30pm scheduled pick up at a Sunoco gas station where it said the Van was located. I found the van parked in the back behind the gas station, but was given no instructions on how to retrieve the key. The Uhaul location claimed to be open, but no one would pick up the phone. I went into the gas station and asked the attendants if they had any information regarding the uhaul. They both told me they didnt know anything about the uhaul and the gas station had nothing to do with it. I talked to customer service and they got me through to the instruction part of the pick up. The key pickup directs you to a "citgo gas station at 400 windermere" down the road that doesnt actually exist. I eventually found the lockbox back at the gas station on the building and unlocked and there was no key inside. I proceeded to call customer service again and they told me to go back into the gas station to get the key from the attendants. They gave me a hard time for some reason and eventually gave me the key at 1:30 pm after i told them that customer service had told me to go in for the key. These were the same attendants that told me an hour before when i showed up at my scheduled time, that they knew nothing about uhaul and the gas station had nothing to do with it. Completely unprofessional and a total inconvenience. Please save yourself the giant headache and avoid this location.Danny M.
A&T For Most Corp
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Greenwood Lake, NY 10925
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very difficult to take out rental when manager isn't present and doesn't respond to phone contact right away.Michael B.
Nothing everything was perfectchristopher D.
Mark where the trucks are to be parked. Had to guess where to return and park the truck. One sign would be nice.John O.
Great customer service, Mohammed goes above and beyond!joseph S.