The guy I picked up the truck from made me feel like I was inconvenincing him. He was there to work on cars and instead had to help me with this truck reservation that he knew nothing about. I was over charged for mileage as well because of him and it took about an hour to get the truck from him. I would never use this location again.Taiesha A.
Moving Truck Rental in Griffin, GA at Family Tires Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Griffin, GA 30223
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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We reserved a 10' truck for a one way rental. When arriving the location at 10am it was inside a beauty salon the two ladies working said that my truck had been rented to someone else and didn't offer to help me at all they acted as if there was nothing they could do, not once did that offer to help or get me a new truck. 629 N Expy ste a, Griffin, GA 30223 This location is the worst Uhaul I have ever been too. We will not be returning. So we left and went to the location down the street at family tires once again no one working helped me and they all acted as if they didn't know what was going on. Final after 20 minutes of trying to reserve a new truck we had they keys and were able to get moving. I am so sad that Uhaul a well known and once highly recommend company has let their standards fall so quickly. 2 locations less than 2 miles from each other didn't want to help me nor did anyone working seem to know what was going on or even care. I learned my lesson in the future that it's my fault for wanting to use a company like Uhaul.Ethan B.
Location was very friendly, helpful and courteous.Timothy B.
Great customer service !!!William H.
The guy that helped me was great and very nice too??????JAMES H.
Attendant was unsure of uhaul software. He charged me an extra $30 For insurance I asked Not to have. Regardless. Told me a load of bunk that He could not fix it, that I'd have call 800 GOUHAUL, because he could not fix it himself. Your neighboorhood partner is LAMEken W.
I love these guys! I highly recommend them!Gerald B.
This company was awesome to deal with.Darrell G.
1st place,Bily Tire, in Jackson, GA had trailer but insisted we return it to them, not Norcross, GA as reserved!!!!!! 2nd place, Deuce Digital Depot, was at I-75 @ exit 201, Very nice but identified wrong trailer. 3rd place, Family Tire, got it all right but took an extra hour to get trailer in Griffin GA.. not Jackson, GA...Gary B.
Thank you Tony for being very professional and personable!NADE S.
Service was OKPaul K.
Had difficulty with details of rental such as drop off location.l and reservation details. Contract for truck and trailer we're written for different return dates despite our request for additional days for both pieces of equipment. We requested two additional days, were charged for three. What a mess!amy G.
Person taking truck in was rude and unprofessional to the person who rented the truck to me on the phone. Music/t.v. blasted throughout the facility making it hard to hear. Very unprofessional. The person i rented the truck from asked if i wanted to take the truck to another facility because he was being so rude.Tabitha B.
My vehicle didn't have the amount of gas as the sheet showed, the price was more than quoted, I didn't get my free 67 miles.heather S.
For some I was charged 3 days instead of 2 and can't get anyone to answer phone to fix this. Place rented from said I had to call and no success yet so not happy right now.sam N.
The amount quoted on line was different. The pick up time was an hour later. I had to pay $15 cash for 6 blankets I ordered a dozen. I wanted to pick up truck at 7:30 a.m.. It was well passed 9 a.m.. Not good for U haul. Truck was 1/4 of tank. After an extra late start, now I need to stop for gas. I was given only 42 miles for one way. why not at least 50 miles. You got to eat after waiting that long for truck pick up now stuck in traffic. Not a good experience. Really?Bonita H.
Clark was very nice and kind ly resposce the situation The dealer do not have 10 ft vihical but after he contact main office and adjusted price for 10ft van thanks
Great folks - they really care !!!William H.
Experienced not one but two blowouts on the interstate. Road assistance took three hours each time. Drivers couldn't find location, even when supplied with mile marker number. Tires were in horrible unsafe condition, even man who changed the tires said they were unsafe. We will be demanding a full refund of all charges incurred. Your company obviously has no regard for your customer's safety nor perhaps even for the other drivers on the road. This is beyond unacceptable.Susan V.