The mobile pickup process was horrendous. We submitted pictures of drivers license 7+ times, but it kept asking for us to enter pictures of the license. After we switched from an iPhone to an android (entered pictures multiple times on both devices) we were a little better able to navigate through the process. Then we had to wait for access to the keys. We sat in my car for 40 minutes to get access. We used the chat function and no one was there, finally got someone, got transferred to someone else but nothing was working and no response after initial contact. I just started messaging "please help me" multiple times-no one, no assistance, a lot of frustration. Truck was fine, we only saw the outside of the building so I don't feel comfortable rating the location. But the mobile pickup process is ridiculous
AUSTIN D
C&V Cap
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Grove City, PA 16127
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very nice man. Very pleasant and kid
Amy KVery satisfied. Have used location 3 times Very courteous & helpful. Will continue.
Alan WOwner was very friendly and courteous.
RONALD SHe had the closest available 26 foot when we called. Glad he had it , and was as close as he was.
june l