Guy's computer was 20 years old and didn't work. He had me sign a piece of paper with a date on it and called it good? Super sketchy. Uhaul called me and setup the contract correctly, thankfully. Truck itself was almost empty (gas). After this experience, I will probably refuse to use uhaul if you try and change me to a third party pickup location again.
Ryley Harris
Quick Spray Oil Under Coating
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Guelph, ON N1E6C4
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Returned truck on Thursday 10/5 9:30pm. The return process wasn't complete until 10/13 after dozen follow up calls with customer services. Even U-Haul internal staffs can't get hold of the person in this location.
Wei Linot charge so much for gas
LLOYD BOWERSTired to check in online and it keep saying that it couldn't find my location. I following the suggestion for changing my settings and it worked but it still would not let me do the sign in, Finally went in to the business and they said they had to enter the information. The were quite helpful. I signed up to do the check in myself. I think Uhaul needs upgrade their software. I have had similar problems in the past. There are not many options for moving rentals. If there were I would switch. I have used Uhaul 10+ times.
David WyllieEmployees need training. They did not know how to check us in and we had to call Uhaul to walk it through with the man at the desk. Not good.
Joshua Skinner