Went to drop off trailer and no one came out to assist or tell me where to park the trailer. Trailer is rather heavy and there is no trailer jack to lift the trailer off the hitch ball so I had to lift the trailer off by myself. When attempting to use the mobile app to return trailer I was kicked out when uploading a picture of where I had parked the trailer. When I went back in the app was showing I had no reservations so I never actually "finished" the return. I found the whole experience confusing and frustrating.
John F
Appliance Solutions
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ham Lake, MN 55304
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The location was closed when we arrived but the lot was clean and very well lit. Ample room to move around and park trailer.
TAMMY AThe location was closed so there was nothing to really review. We left the truck there.
Franklin MNothing in my opinion. Quick and easy process from renting to pickup to drop off. All employees I encountered were professional and friendly.
JEREMY KThese folks over charged me for fuel. I returned it with more fuel that it had when I picked it up. I took before and after photos to prove it.
CORY B