Being charged 9,75 $ for a credit card charge is ridiculous! I have so many complaints about U-Haul there isn't enough room here to type it all. I WAS a frequent and satisfied U-Haul for close to 30 years, but my last two experiences were horrific.lori S.
Moving Truck Rental in Harahan, LA at Elmwood Self Storage & Wine Cellar
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Harahan, LA 70123
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Harahan, LA 70123
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
More out door signage would help find it.Roy P.
I know for a fact that the fuel was good but charge me 5 gallons of gas. I don't agree.Aaron F.
Door-to-door absolutely perfect customer service. That includes on the phone as well.Sean M.
Have this transaction done with a person and not online. The background check and all documents needed for the rental should be done before the time of the rental. I would never do a U-Haul rental strictly online again and would not recommend. If I were not somewhat technology literate I likely would not have been able to complete the rental.Kingi J.
they claimed I took a dolly, but I didn't and charged me for it.SEAN W.
Everything was greatTamara H.
The truck had water bottles in the cab. Ordered moving blankets were not in the truck. The storage store reimbursed me right away but didn't have blankets for the move.Dawn F.
Equipment a little better services Better pricing, paid more for a smaller rental van than larger oneDavid E.
The folks there were extremely helpfulCHUKWUKA E.
Change the wiper blades. They were horrible.Glenn D.
Melanie provided excellent service and was very friendly and accommodating. She made the rental a very positive experience.Keith M.
This location in particular was the best location I have ever used in my entire life! Staff was super friendly, truck was clean and new and the process was so simple and quick!Justin V.
One of the two front desk staff was kind. But the female staff was unprofessional, condescending, accusatory and aggressive after she asked if I would be using the rental over Mardi Gras and I answered in the affirmative. After I said yes, she took a deep breath and closed her eyes (as if deciding whether or not to rent to me) then frowned at me, raised her eyebrows, and said in a very judgmental, accusatory and angry tone "You KNOW that has to come back clean, RIGHT!?" This immediately put me on the defensive and I asked "Are you going to rent me the van or not?" Then she stood up and walked out on me, angrily saying "I don't have to put up with this". Thankfully the other staff member came over to finish the transaction in a professional manner. Obviously this location has had issues with rentals over Mardi Gras, but that is no reason to make the customer in front of them feel like a criminal when there was nothing done to provoke it (was it because I was wearing a hoodie?) .I have been renting uHauls regularly (12+ times/year) for over 15 years, and hope to never have to enter this particular location again.Kevin M.
The pick up location was moved after I made my reservations. I understand this can happen, but it was a bit inconvenient. Overall, I am satisfied with the service.Harold Anthony M.
I wasn't thinking so I just dropped the truck off & didn't get a receipt. Sure enough the next day I was charged a $45 late fee when I turned the truck in an hour before it was due to be returned.kahla H.
The power steering and brake system of the vehicle was not working correctly. It significantly got worse and worse as I continued to use the vehicle. It got to the point where I was having a hard time getting the vehicle to stop. I noticed a large puddle of red fluid coming out from under the truck after leaving the storage place. I immediately returned the vehicle with items still in it. The vehicle is returned to the location, but I have to go back in the morning to retrieve more items from inside of it. The customer service team was friendly and helped. However, the vehicle needs work and this could have turned into a big liability issue had I not make the decision to return the vehilcle asap.Russell A.
After almost and hour to pick the truck up using the website then the truck wouldnt start then had to wait another 30 mins for road side assistance to show up then had to wait for them to get it start. So almost 3 hrs behind on my move .Nicole H.
I made arrangements in Morrow Ga to pick up the truck in Gratna La at 9am. Requested and paid for a dolly with the rope, but when the truck was picked up there was no dolly at all. Lady called to confirm my truck rental on the truck and once I said yes, I received an email saying that I could pick up the truck at 12 noon, this should have been told to me prior to her confirming my rental. The only reason that I kept the rental is because of time restraints other than that I would have used another company.Carlene J.
Took over an hour to pickup my vehicle setting my day off to a bad start. The 24/hr pickup service needs improvement. I had a similar bad experience with another truck pickup under my wife's name a few weeks earlier. The truck barely had any gas to start with. I feel the trucks should have at least a half a tank when you pick them up, this one barely had a 1/8.Sal C.
They did not have my 26' truck avail so i had to take the 20'. I hired 3 guys to move me from New Orleans to Mandeville. I had to make 3 extra trips the next day with a broken foot in my SUV bc i no longer had help and my â€œreservationâ€ wasn't avail. I want a partial refund. I will e mail pics of my loaded up SUV and broken foot. This is terrible service.Kelli R.
The service at the drop off location was horrible. The manager at Tulane ave location is rude disrespectful and very unprofessional. I called the location owner 5 times and never responded. Then I found out the he listed me on no rent list. I am so disappointed.... I rented from Uhaul more than 20 times.its the first time I hear of a business that allow employees the disrespect the clients.William S.
The worker that assisted me was very helpful, courteous and it took very little time for her to get me checked in and out the door with my rental.Chiquita C.
Perfect. Thank you!Peter H.