Sent me to drop off location that was not active and closed. Had to talk to customer service and Ai chat for over an hour …
MARY L
Midtown Discount Tire
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Harriman, TN 37748
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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There is no Midtown Discount Tire in business and hasn't been for over 3 months. I was redirected 1/2 mile away to where the equipment sat in a vacant lot and instructed to pick the proper equipment and to pass the unit number to the U-Haul representative on the telephone. I then had to connect the equipment on my own and disconnect again on my own upon return.
Craig SNo Uhaul worker, only a drop off yard. I had no way to let anyone know the 26 ft truck had maintenance issues. The brakes were bad, suspension horrible, and front hub on wheels were leaking. Stressful and scary as it put our lives in jeopardy. But went long distance haul from AZ to TN with auto transport that also damaged my vehicle. I filed claims with Uhaul and hopefully they repair before renting out again.
Martie GOnly a drop yard. No person to assist. No drop box. Very unhappy with this.
Martie GYour maps can be more accurate. We saw tow dollies at a site in Wartburg that was not on your map. The Wartburg site was much closer to our location.
Roger P