I wanted to pick up at a place 2 minutes away, and did go there to find out although he had "ONE" I could not get it and had to drive 45 minutes. Okay here is the kicker I was returning that same night so after being told I had to go to the one 45 minutes away when I returning that one I still see the one sitting there at the two minute away place. IF I knew that renter was not picking the tailer up that day or it not being used that same day I would have said I only need mine for 7-8 hours but that was never told to me I guess I learned and hope you did to..TO let a person know "HEY IF YOU REALLY JUST NEED IT FOR TODAY AND WILL DROP THE TRAILER OFF TONIGHT YOU CAN USE THIS ONE." seeing the trailer still sitting there not used and I still had a 40 minute drive one way to go drop the one I rented really had me seeing RED and I was really pissed. I wish the communication was better and I could have been told the one I needed just needed to be returned and a leaser amount of time it really would have not been any issue. The place I did end up renting from where nice people and I wanted to shop in their little store front but there was an odor anddon S.
Moving Truck Rental in Harrington, DE at R&R Merchantile
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Harrington, DE 19952
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun et mar : fermé
- Mer - sam : 9h am à 3h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 5/14/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Harrington, DE 19952
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Manger and staff was exceptional wonderfulness I will recommend to friends and family.TONY S.
The lot was a little tight since there were many other vehicles there. The lady was very helpful. The check out process was NOT organized well. You should have CLEAR steps to walk through the process. Due to the check in AND check out process difficulty, I would NOT recommend uhaul as a 1st choice.Richard L.
improve communication between main office and rental locationsDAVID P.
The nicest most helpful folks ever. We had an issue with the reservation, but we got it figured out. I have new friends now, not just someone to do business withKENNETH H.
Did a drop off on a day off but I talked to them on a phoneJACOB H.
Lady at the counter extremely friendly and courteous. Very good experience, can't think of anything to improve.Barry F.
I'm being charged for a hundred miles when I gave them notice mileage was wrong before even leaving and only went 30 I shouldn't even have to be worrying about this at all so super poor experience. Craig AllenCraig A.
This location was extremely friendly and very helpful.SHEREE C.
This process was so smooth. The owners of this location were extremely friendly and helpful. They are very thorough at explaining everything and very easy to work with. I highly recommend them. Thanks for such superb customer service!!Patricia H.
The owners/operators of the rental place were very courteous and helpful. Thanks.....Leslie R.
The staff here were friendly, and helpful. I have no complaints with them. The person that rented the trailer before me was very late returning it and it did cause a bit of a problem. I didn't want my rating to reflect poorly on the location, it wasn't their fault that the person renting before me caused so much trouble. All in all, the staff at this location were friendly, professional, and helpful. I would rent here again.Traci W.
Be a little more considerate of the customers needs/concerns.Jessica J.
Everything and everyone were very satisfactory. Franchise owners were very kind and friendly. Equipment was excellentSteven C.
Great - thanks!Roberta Petti L.
Low rating only because we traveled thirty minutes away from the original location that was supposed to have the truck we reserved. The Dover location failed to serve us well in any aspect but this Harrington location was very goodBrennan C.
Danny and Janet were awesome. Small location but perfect service. No stress , no hassle rental.Jay A.
I needed a short-term rental, and this shop was able to accommodate my needs. They were helpful and very customer oriented. I will do business with them again.Hubert J.
The only complaint I have is being quoted one amount and charged another. And adjustments wasn't made for the gas we put into the van. When we got the quote it was understood the Dolly price was included.Tracy W.
While the equipment was fine, and the perfect size, the overall experience was awful. Nowhere was I instructed on what was required after I called upon arrival. The U-Haul site said call when you get there. We had to take pictures, and navigate codes. I know the majority understands how their smart phone works, but I am a bit older and don't. It shouldn't be assumed. I will only pick up and deal with a person from now on. The lady at the R&R Merchantile was very kind when we returned the truck, and understanding about the trouble I had with using the phone for pick up.Allan L.
GREAT LOCATION TO WORK WITH TELL THEM THANK YOU FROM ME .John B.
N/P great to. NBC ;Parker A.
Better overall management of personnelKimlim R.
Your on line drop off service sucks didn't work had to go inside and initiate drop offLantz P.
Very helpful and would use them again.Conrad S.