We returned the truck after the store was closed, then in a dark and empty parking lot, in not the greatest area, had to go to the UHaul app to take pictures of everything inside the cab. The app wasn't working correctly and I wasn't able to submit all of the photos, including the fuel gauge. The next day I had an extra charge on my card for $30, so I called UHaul to find out why. I was told that the picture I submitted showed the fuel to be almost on E, when in fact it was at 1/4. I asked the representative to send me the picture, and she took my email. As I was waiting the phone line went dead and I did not receive an email or call back, so I'm disputing the charge with my credit company. I will find any other option not to use UHaul ever again.
Nanci Kenyon
R&M Variety Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Harrisburg, PA 17103
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- 4,0 - Cote moyenne des clients
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Over charged me . I filled the tank and they took an extra $60 for fueling
vadel issacOver charged me made me pay for a full tank of gas when I was given the truck with a quarter of a tank & that’s on top of the truck being dirty with the previous renters junk. 0/10 I don’t recommend.
DONOVAN LEVYEverything is always good when I run a U-Haul
Melissa MummaPlease clean truck inside better.
Stephanie DeAngelo