Local guy's bent over backwards to make my rental what it should be U Haul corporate was playing games with me and the local rental agent had 7 reservations a month to a month and a half ahead of time and they still didn't have the truck I needed Wanted me to go 20 miles out of my way and pay for the extra miles when I passed two other locations during the day that had what I needed that were unrented If it weren't for my local guy's takeing care of me I would not rent from U Haul againJohn B.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Harrison City, PA 15636
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I was very confused on this whole situation. I only booked the truck at this location because I wanted to talk with someone at the desk. Come to find out they were closed on Sundays. This was my first time using uhaul and I had questions. So I was charged a dollar for each mile I went over. It was very expensive at least for someone like me. Lesson learned. Just wait for a physical place to be opened and talk to a human.Evan A.
Had a very hard time dropping off vehicle. No one was there at drop off location even though the time said open 7am to 7pm and trying to do on line was a horrible experience even with the help of Agents on phone.James H.
Good job man thanksJack G.
There was a tire sensor light on when I picked up the truck. I also scheduled for an in office pick up for the key and ended up having to use the lock box. When I picked up the key the lock was never even locked so if someone could have easily taken the key before I got to location. I felt if you are running a business and someone schedules one way it is the owners responsibility to make sure someone is there.Lisa T.