I was charged a credit card fee of 57,3 and the owner could not explain why. He told me I needed to contact UHaul corporate. I was also charged a fuel surcharge of 23,38 and I only drove the vehicle 8 miles. Please explain. I have pictures to prove thisJeffrey S.
Moving Truck Rental in Haverhill, MA at K's Fuel Stop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Haverhill, MA 01830
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 10h am à 5h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 5/6/2021: 8h00 am - 2h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Haverhill, MA 01830
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not have the system go down the day of arrival with no way to contact uhaul or the store. Thank fully the store was able to accommodate later in the day. delayed my move by a few hours. Luckily the store was open on a Sunday. Uhaul needs a better solution when this happens.Orion B.
Truck had not been cleaned. The driver side mirror would not remain locked in position due to weak spring tension. The customer service rep was extremely helpful, courteous and knowledgeable and deserves to be recognized for her conscientious attention.Donald W.
Natalie is a doll!LISA D.
Nothing rep was very friendly offer me a bigger truck that I actually needed at the time.YASMELLY C.
Kelly was awesome!PAMELA S.
Vehicle was excellent. U-Haul has come a Long way the past few yrs. Employees were Excellent too.!MARCO M.
This location doesn't open until 10 on Saturday. This does not serve the customer at all and I had to do a self checkout. Uhaul decided to do maintenance on there web site during the busiest day of the week. As a result, I had to drive to another uhaul dealer to help me. Not a good experience at all.Todd S.
Accused me of stealing a dolly that was never in the truckNADER N.
Easy quick pick up and drop off.Anne H.
Did not care for cashier's attitude...She was not the friendliest.CHERYL D.
After reading many great reviews, I tried this location out. Unfortunately, not only was the attendant not wearing a mask, but he was unable to assist me in the pick up procedures. It was about 10 degrees out. The lock was frozen closed and the app wasn't working properly, which caused me to have to call U-Haul and get on the phone with a representative. It was a very long pick up procedure. The phone number that the app was dialing, I'm assuming this location, the phone just kept ringing, with no answer. Thankfully U-Haul did reach out to offer their apologies etc. that was very much appreciated. The other customer service associates from U-Haul were nice and helpful. I would use U-Haul again, but I won't be picking up a truck from this location again.Katharine R.
The clerk at the store was not wearing a mask while processing the rental. They were behind a glass divider. The clerk was still not wearing a mask while mopping the store when I returned the vehicle. It made me very uncomfortable.Matthew G.
The customer service is fantastic! Will definitely rent again and refer to many.KEITH C.
The rep was outstanding and pleasant. Very thorough. Excellent experience.MICHAEL M.
The vehicle's right front wheel bearing failed at 40mph. The tire blew and almost killed me. The failure to properly maintain vehicles is a major problem and I would absolutely not recommend UHaul to anyone.Nik A.
Courteous, friendly and fast service! Thank you so much and happy new year!Joseph S.
Nice clerksJack M.
The cargo area leaked. They overcharged for moving blankets.Nicholas S.
the girl who took care of me is a very down-to-earth person help me out is it a little problem with the reservation but hey that worked out maybe you know she told me to come back at a certain time I came back the very nice lady I really appreciate how she work with me she's down to earth she's a very customer service person thank you very much IROBERT M.
Very satisfied how customer service was handled during this time of covid.Vanessa F.
Awesome and easy placeCHARLIE A.
Very friendly and quick service.Debra Y.
Nothing. No improvements neededKathleen M.
It a good serviseRuben P.