The process you have to go to to pick up the van took 20 mins so that was 20 mins wasted off our time rental. Was on hold for 52 mins trying to get in touch with someone to extend my rental time (because there was a glitch on the website so I couldn't do it online) and once I got with someone I told her I've been on hold since before my time frame was up, she told me that they were going to have to charge me another day for the rental. I asked to speak to someone who had authorization to help me with that matter and she told me she would transfer me and then hung up. Very upset with my experience. Was overcharged, and made to waste time.Brandon B.
Moving Truck Rental in Hazlet, NJ at Cerliones Lawn & Garden
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hazlet, NJ 07730
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hazlet, NJ 07730
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Employees at the location were very professional and helpful. I would definitely use them again.WAYNE B.
Had a little trouble with app. It froze up when I was trying to upload passport photo.Todd S.
Quick and easy. No issues.joseph K.
Took almost an hour to get thru on line. Customer service kept me on hold over 15 minutes than disconnectedIrene J.
They were behind a plastic shield but did not wear a face maskRAYMOND S.
We paid for a dolly but the dolly was not in the back of the truck. We would like the charge for the dolly taken off of our billMackenzie C.
Service was excellent along with the gentleman who assisted me!!William S.
My reservation that was made about a week prior to pick up was canceled the day before and I was reserved another truck which was an hour drive out of my way. When I asked for something more convenient they said there where no trucks available anywhere. I made multiple calls and reserved another truck and then received a confirmation email with inaccurate times. I then made a third reservation and ultimately used that truck. While checking out at the counter the person checking me out received a phone call trying to cancel my reservation to give the truck to someone else. All in all it was a bad expereince and then at drop off the app did not work so on top of everything I am going to get charge an additional 20 for not using the appdino V.
Its was a pleasure fast and easy.ralph S.
The transaction was smooth, the counter man was professional and friendly. Excellent service, with recommend & use in the future.Rick P.
very smooth check-in.Edward H.
Nothing. Perfectmichael A.
Nice and quick service, thank you.arkadiusz K.
Truck was a bit old but it did the job. ThksJuan O.
Lower the mileage after 3 day's usage. I want ed it to use the truck longer. The mileage price get too high. There should be bonus for customers that used you many of timesgeorge M.
easy process in and out 2 mins, this is the type of service I was looking for.Frank R.
Everything was great except online truck pick up system. It's horrible. You need to change that. You have to verify customer at least the day before scheduled pick up so he can come and pick up the truck at scheduled time. It took me 40 minutes to verify my identity staying in front of the truck loosing my time.Sevak P.
Quick check in and check out, very professional, friendly, and courteous staff.George G.
Last minute change messed up our entire move. Terrible experience, would never use UHaul again. Terrible customer service and poor business. Called us the night before and switched a 26' truck to a 15', which also had to be returned to the location we picked it up instead where we were moving to. Overall nightmare of an experience!dani O.
Clean the truck, windshield full of dead bugs. I had to put wire ties on the windshield wipers the wipers were flying off in rain. I should get a refund % for what I went through. The location sent me away without a return location, more aggravation for me. It's a poor run location as far as I'm concerned.robert M.
Service was excellentJoseph N.
Even though i dropped off the truck at night, i stopped by and was given the detailed on extra miles charges n greeted with smile n thank you.AMJAD K.
Not the friendliest place to come to .Maria M.
Pickup was scheduled for 7am before they opened. The furniture pads that were requested were not in the van when it was picked upPatrick M.